Check the course duration, as I was advised of three different durations / times on 3 different comms.
(the actual trainer was great)
Marketing
Easybook Training
4 months ago
Thank you for your feedback. We’re really pleased to hear that you found the trainer great on the day.
We’re sorry for the confusion around the course timings. We’ve reviewed communications and the course was listed correctly on our website and in the joining instructions as running from 9:30am to 12:30pm. Unfortunately, the workbook you received from the centre included incorrect times of 10:00am to 4:30pm. We appreciate you bringing this to our attention, and will ensure all materials are aligned going forward to avoid any mixed messages.
0
Bendrinti
HA
Hamid
Patvirtinta „Feefo“
GBR
5 months ago
Ką Hamid sakė apie Easybook Training:
Excellent service and support
Excellent Service and Support
I had a very positive experience with Easy Book Training while completing my IPAF 3A and 3B training.
There was a delay in receiving my certificate due to an issue from...
Skaityti daugiau
Marketing
Easybook Training
5 months ago
Good Morning Hamid,
Thank you for your feedback regarding the excellent service you received from our customer service team.
As we work in partnership with training centres across the UK, resit fees are determined by the individual training provider. Easybook Training offers these resits at the same rate charged directly by the centre.
Following the initial course you attended, you unfortunately did not pass the 3A element due to issues relating to the safe operation and observation of the machine. As a result, it was necessary for you to reattend and complete the practical element during a live course. The training centre kindly offered this at a discounted rate of £175 + VAT.
Thank you for choosing Easybook Training for your training needs. We are pleased to confirm that you have now successfully passed the training course, and your certificate will be emailed to you shortly.
0
Bendrinti
DO
Dominic
Patvirtinta „Feefo“
GBR
4 months ago
Ką Dominic sakė apie Easybook Training:
pleased with their service
I am not saying that they are perfect but on the rear occasion they make a mistake they are quick to act and when we make a mistake they spot it and resolve it quickly.
Marketing
Easybook Training
4 months ago
Thank you so much for your thoughtful feedback. We really appreciate you recognising the effort we put into getting things right. While mistakes can happen, we’re committed to acting quickly, communicating clearly, and resolving any issues as smoothly as possible. It’s great to know that this approach makes a difference. We value your business and look forward to continuing to support you.
0
Bendrinti
RI
Richard
Patvirtinta „Feefo“
GBR
5 months ago
Ką Richard sakė apie Easybook Training:
Great service start to finish
Excellent service from start to finish. I was having issues booking on-line so Easybook helped me over the phone, getting the training provider to hold a place on the course for me while I sorted an...
Skaityti daugiau
Marketing
Easybook Training
5 months ago
Thank you Richard! We're really glad we could help get everything sorted over the phone and secure your place on the course. We look forward to supporting you again in the future.
0
Bendrinti
EM
emma
Patvirtinta „Feefo“
5 months ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 months ago
Brilliant teacher, would highly recommend.
Marketing
Easybook Training
5 months ago
Thank you! We are glad you enjoyed your booking & training experience.
0
Bendrinti
JO
Jo
Patvirtinta „Feefo“
GBR
5 months ago
Ką Jo sakė apie Easybook Training:
Easybook - Highly Recommended
Easybook go above and beyond in every aspect of the service they deliver. Communication is always prompt and helpful, and nothing ever feels like too much trouble. Always a first-class service....
Skaityti daugiau
Marketing
Easybook Training
5 months ago
Thank you so much for your wonderful review! We’re truly delighted to hear that our service continues to exceed your expectations.
0
Bendrinti
AM
Amanda
Patvirtinta „Feefo“
GBR
5 months ago
Ką Amanda sakė apie Easybook Training:
Really is Easy to Book!
Easybook really is Easy to Book! Huge range of courses, makes my job much easier. Staff are all very helpful if i need advice or a query about anything, i use Easybook Training for most of our...
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Marketing
Easybook Training
5 months ago
Thank you so much for your wonderful review! We're delighted to hear that Easybook Training helps make your job easier and that our wide range of courses meets your needs.
0
Bendrinti
HA
Hayley
Patvirtinta „Feefo“
GBR
6 months ago
Ką Hayley sakė apie Easybook Training:
Living Up to Their Name: Easy to Work With!
I have been working with Luke and the team at EasyBook for some time now, and they are our preferred provider for the majority of our training requirements. This is for several reasons, including the...
Skaityti daugiau
Marketing
Easybook Training
6 months ago
Thanks for taking the time to leave us such a great review, Hayley! We are always here to help with the weird & wonderful course enquiries!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Brilliant Course Presenter with good communication and interactions
It was really easy to book my SMSTS course and the correspondence throughout was good.
Jack our tutor was very knowledgeable and presented the course in an excellent manner.
Marketing
Easybook Training
6 months ago
Thank you! We are glad you had an excellent booking & training experience!
Easybook Training work in partnership with hundreds of accredited training centres to provide you with the details of thousands of safety courses all over the UK at the click of a button, helping you find the right course, in the right location, at the right time. As a family-run business we are proud to provide a professional service, with a personal touch.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Easybook Training work in partnership with hundreds of accredited training centres to provide you with the details of thousands of safety courses all over the UK at the click of a button, helping you find the right course, in the right location, at the right time. As a family-run business we are proud to provide a professional service, with a personal touch.