Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Dobies Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Rodomos visos 9,829 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Missing out due to not double checking .

Recently gone down in standard, promise one delivery time area, which turns out well beyond that shown or expected. Equally the quality of some leaves a lot to be desired. They are letting themselves...

Skaityti daugiau

Amy

Dobies

4 years ago

Thank you for your review. We are sorry that you have been disappointed with the recent service that you have received. Unfortunately live products do sometimes take longer to be at the optimal condition than originally expected and we can only apologise if there has been some unexpected delays. If you do ever have concerns with the quality of product received you can contact our Customer Services Team direct who will look to resolve any issues you have. Apologies for the disappointment caused. Kind Regards, Dobies

Judith Williams

Patvirtinta „Feefo“

4 years ago

Ką Judith Williams sakė apie Dobies:

Ditto

Yes prompt service and delivery. I was able to assemble by myself.

Ellis

Dobies

4 years ago

We are glad you are satisfied with the product and the effieciency of the order. We are pleased you could assemble it easy and we hope to hear from you again soon. Regards, Elis

Patvirtinta „Feefo“

4 years ago

Ką st sakė apie Dobies:

Good customer services

Fast delivery good customer service support

Ellis

Dobies

4 years ago

Thank you for the feedback,. We pride ourself on providing 5* service to every customer. Thank you and we hope to hear from you again soon. Regards, Elis

Bruce Lowrie

Patvirtinta „Feefo“

4 years ago

Ką Bruce Lowrie sakė apie Dobies:

Small but perfectly formed

The only reason I haven't given 5 stars, is for being a little slow (compared to some) in delivery.

Naomi

Dobies

4 years ago

Thank you for your positive review. I am sorry if delivery was a little slow and hope the plant grows on well for you.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Brilliant service plants arrive well packed and in good condition.

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear your plants arrived packed appropriately and they were in a good condition. Your feedback is welcomed.

Michae l Wood

Patvirtinta „Feefo“

Nottingham

4 years ago

Ką Michae l Wood sakė apie Dobies:

Reliable

Quick delivery of order. Quality items supplied.

Naomi

Dobies

4 years ago

Thank you for the 5 star review of your order. I am glad to hear delivery was quick and you are pleased with the order. Your comments are appreciated.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Long wait when telephoned the they hung up

Online ordering poor

Naomi

Dobies

4 years ago

Thank you for taking the time to leave your review. I am sorry if you have had problems ordering online but can see your order was successfully placed this way. It is most unusual for a telephone call to be terminated so I and can only apologise if this was the case. Your valued feedback is appreciated.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Always a quick and professional service. A good range of varieties of to choose from.

Naomi

Dobies

4 years ago

Thank you for leaving your 5 star review. It is good to know you are happy with the level of service we provide and you are pleased with the choice of products. Your comments are appreciated.

Patikimas klientas

Patvirtinta „Feefo“

4 years ago

Excellent ordering process and speed of delivery.

The whole experience was a pleasure from start to finish.

Megan

Dobies

4 years ago

This is brilliant to hear! We are so glad to hear you are happy with the service and products you have received. Thank you for taking the time to share your wonderful review with the community, this has made our day!

Naomi

Dobies

4 years ago

Thank you for your 5 star review. I am glad to hear the order process was good and the seed arrived promptly. Your comments are appreciated and many thanks for taking the time to get in touch.

Susan Price

Patvirtinta „Feefo“

4 years ago

Ką Susan Price sakė apie Dobies:

I ordered heuchera plugs but received crocus bulbs which I assume was a free gift but there has been no mention of when I can expect to receive the heuchera plugs

Megan

Dobies

4 years ago

Thank you for your feedback. We are ever so sorry to hear the incorrect item has been delivered to, this is not the standard of service we strive to provide our customers and we have contacted you directly to resolve this as swiftly as possible. Apologies for any inconvenience caused.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Dobies“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?