I’ve bought Dahlias for 3 years so know what the should look like! These were sub standard
Justine
Dobies
9 days ago
Thank you for your review.
I am sorry to hear that you were disappointed with the quality of your dahlias. As an experienced grower who has purchased dahlias for several years, I appreciate that you had clear expectations of what should have been supplied.
We carefully select and pack all of our plants to ensure they are supplied in suitable condition, so it is disappointing to hear that you found them to be below the standard expected.
I hope that they have gone on to perform well for you. If not, please let us know.
Kind regards,
Justine
Dobies Customer Care
JM
jim mcmillan
9 days ago
That’s it, no refund Don’t you believe what I’m saying Same response as first time
Not good enough
0
Bendrinti
LI
linda
Patvirtinta „Feefo“
GBR
9 days ago
Ką linda sakė apie Dobies:
Dobies replaced my baskets after yodel damaged them I highly recommend dobies
0
Bendrinti
AG
Alexandra Gillett
Patvirtinta „Feefo“
GBR
9 days ago
Ką Alexandra Gillett sakė apie Dobies:
Dobies did not resolve the situation
They could have sent me the snowdrops I ordered.
Justine
Dobies
9 days ago
Thank you for your review.
I am sorry to hear that you remain disappointed with the outcome. Unfortunately, we were unable to provide a replacement for the Snowdrop Single-flowered plants originally ordered. However, an alternative replacement was offered and supplied in an effort to resolve the issue.
Whilst I appreciate this was not your preferred outcome, we did seek to provide a suitable resolution at the time.
Kind regards,
Justine
Dobies Customer Care
0
Bendrinti
CH
Christine Hughes
Patvirtinta „Feefo“
GBR
9 days ago
Ką Christine Hughes sakė apie Dobies:
Brilliant service.
Great service, very efficient and reliable company at reasonable prices. The updates on the status of the orders are very good.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 days ago
Good service poor plants
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 days ago
Seeds arrived in good order.
Seeds arrived in good time and in good condition. What more can one ask for?! Well done Dobies!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
23 days ago
Good service
Waiting for plants to grow
0
Bendrinti
LC
Leslie John Cartwright
Patvirtinta „Feefo“
GBR
9 days ago
Ką Leslie John Cartwright sakė apie Dobies:
Dobies overall
Full refunds received
0
Bendrinti
DK
DAVID KENCH
Patvirtinta „Feefo“
9 days ago
Ką DAVID KENCH sakė apie Dobies:
Average
0
Bendrinti
RB
Russell Berry
Patvirtinta „Feefo“
GBR
9 days ago
Ką Russell Berry sakė apie Dobies:
All plants were dead
The packaging looked good, but the delivery took so long all the plants had dried out and were dead. I did put them into water as soon as they arrived, but it was too late.
Justine
Dobies
9 days ago
Thank you for your review.
I am sorry to hear that your plants did not arrive in good condition. We take great care when preparing and packing our plants to help ensure they travel well, so it is disappointing to learn that they arrived dried out after a delay in transit.
I have recently contacted you by email regarding this matter and provided a resolution. We appreciate you taking the time to share your experience and will use your feedback when reviewing our service.
Kind regards,
Justine
T&M Customer Care
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.