The UK Team sent us the wrong dates for meeting the group in NZ, passed on the wrong information to the in country team in Singapore and their emergency numbers were unavailable when we tried to...
Skaityti daugiau
Alex Helsby
Distant Journeys
10 years ago
Thank you for taking the time after your holiday to discuss the mix up at the beginning of your holiday. We would like to apologise for the frustration and inconvenience caused by the incorrect date on the email you received. Our investigation into this mix up found that the information on your travel documents showed the correct date and times. However, an earlier email your received from us indicated an incorrect date. This was as a result of an error on the part of the person sending the email, for which we are truly sorry. Kind regards from the Distant Journeys Team.
The purchase of the holiday was very easy and distant journeys kept me informed of any progress all the way through. I would consider using the company again and would recommend it to friends and...
Skaityti daugiau
Atsiliepimai apie gaminius
Pirkimo data: 03/02/2016
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Good but fewer people on coach would be a plus. Need to get rooms earlier in the evening, no later than 5pm
Atsiliepimai apie gaminius
Pirkimo data: 01/02/2016
0
Bendrinti
CO
Cole
Patvirtinta „Feefo“
Ornmskirk
10 years ago
Ką Cole sakė apie Distant Journeys:
Very friendly and helpful staff, we went to see them a the office is just around the corner.
Went to visit them in their offices before we booked and they were helpfulness itself and answered all of our queries. Also met one of the Directors at this year's Manchester Travel Show just before...
Distant Journeys provided a first class service. Giving us a proper itinerary for our dates was very helpful. When ever I phoned I got excellent information. I will recommend them and use...
When booking I had a near flawless experience, I did have a little awkwardness on one point, but this was eventually sorted to my satisfaction. I did also vary the itinerary and this was done...
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
