Excellent handling of the cancellation due to disruption through Dubai. No hesitation in rebooting the tour with them. Great customer service and attention to detail
David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. It was very unfortunate that some tours needed to be cancelled due to the travel disruption in Dubai. But we are glad that you felt that our staff handled the situation excellently and the customer service was great. We are sure your Spirit of India by Rail tour will be worth the wait.
Kind regards,
Distant Journeys
Booked The Treasure of Nepal and Bhutan trip. Due to the issues in the Middle East we were not able to fly via Doha which was the original stopover. Unfortunately the airline that we now need to...
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David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. It was very unfortunate that some flight plans needed to be changed due to the Middle East situation. But it is great to hear that Vicky sorted this out for you and the three-night stay in Istanbul sounds fantastic. Have an amazing time on your Treasures of Nepal & Bhutan tour, we are sure you will have an unforgettable experience.
Kind regards,
Distant Journeys
Pirkimo data: 18/05/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Very helpful staff but brochures ordered twice never arrived
David Oliver
Distant Journeys
3 months ago
I am so sorry to hear that the brochures did not arrive. I have personally arranged for your brochures to be re-sent and hopefully they should arrive this time. I can see that you have booked your Grand Tour of India trip for early next year but you might still find the brochures interesting. And we are so pleased that you felt the staff were very helpful. India is a beautiful and fascinating country and we hope you have an amazing experience on your tour.
Kind regards,
David
Distant Journeys
Pirkimo data: 19/05/2026
0
Bendrinti
IW
Ian Wright
Patvirtinta „Feefo“
Saltburn by the Sea
3 months ago
Ką Ian Wright sakė apie Distant Journeys:
Booked my holiday and explained relevant details of flights and other travel details including “freedom days”.
David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. It is great to see that you were satisfied with the service provided. We hope you have a fantastic time on your Highlights of South America tour, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
My questions were answered promptly and follow up inquiries dealt with quickly and efficiently.
David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. We are so pleased to hear that you were satisfied with the service provided. We really appreciate your kind feedback, and we hope you have a great time on your Discover Vietnam & Cambodia tour next year.
Kind regards,
Distant Journeys
Pirkimo data: 16/05/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 months ago
Megan was so helpful and knowledgeable when I phoned to enquire about the tour, when I phoned back and asked to speak with her again she was available and answered more questions that I had, she was...
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David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. It is great to hear that Megan was helpful and knowledgeable on more than one occasion for you. And like Megan said, if you think of any more questions or require any further information, please do not hesitate to get in touch and either Megan, or another member of our team will be more than happy to assist you. And have a great time in New Zealand.
Kind regards,
Distant Journeys
At this stage, I've only booked a holiday, I've no idea whether I'll give the holiday a good rating when I return. I booked on the strength of their online reviews having initially seen their adverts...
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David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. The Highlights of China & Japan tour was a great choice, and we believe you will have an unforgettable experience. We are so pleased to hear that you were satisfied with the service provided by our team. If you have any further queries, please do not hesitate to get in touch.
Kind regards,
Distant Journeys
We had an excellent trip with them to China and now have booked a second trip with them. I love the personalised app that shows you the itinerary each day.
David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. It is great to hear that you had an excellent trip to China with us, we are so glad you enjoyed it. And thank you for the compliment about the app. We constantly look for ways to improve the app and make it as user friendly and efficient as possible, so we are glad you liked it. The Wild Sri Lanka tour was an excellent choice, and we are sure you will enjoy it as much as your trip to China.
Kind regards,
Distant Journeys
Phoned up the lady was excellent and told me my options, put what I needed into the booking and when I phoned back to pay the deposit the man I spoke to was also excellent
David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. We are so pleased to hear that you had a good experience with both of our team members who you spoke with. We pride ourselves on our customer service and we always strive to provide the best service possible, and we are glad that this shows. We hope you have an incredible experience on your Grand Tour of India tour next year.
Kind regards,
Distant Journeys
This is the second time I have booked a trip with Distant Journeys. Unfortunately we were unable to travel the first time because of ill health but we have now rebooked the original trip. The...
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David Oliver
Distant Journeys
3 months ago
Thank you for taking the time to leave us a review. It was very unfortunate that you had to miss your original tour due to ill health, and we hope you are much better now. The Very Best of Sri Lanka tour is a fascinating trip and we are sure it will be worth waiting for.
Kind regards,
Distant Journeys
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.