Katherine answered all my questions satisfactorily, and I was keen to book the trip.
Four stars rather than five as I had to wait quite a while for the ringing tone to end, when my call was...
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Amanda
Distant Journeys
4 days ago
Thank you for your review and for choosing Distant Journeys for your upcoming holiday. We're delighted to hear that Katherine was able to answer all of your questions and provide the information you needed to feel confident about booking your trip. We also appreciate your feedback regarding the telephone waiting experience. Customer comments such as yours are invaluable, and it's helpful to understand where small improvements could make the booking process even better. We hope you have a wonderful adventure ahead and look forward to being part of your journey.
Warmest regards,
Amanda,
Distant Journey
Pirkimo data: 02/07/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Telephone staff very friendly and dealt with my enquiry / subsequent booking efficiently
ensuring that I had all the information I needed.
Amanda
Distant Journeys
7 days ago
We're pleased to hear that your booking experience was handled efficiently and that our telephone team made the process both straightforward and enjoyable. Having the right information at the right time is so important when planning a holiday, and it's wonderful to know that your questions were answered clearly, allowing you to book with confidence. We hope you have a fantastic journey ahead and plenty of exciting experiences to look forward to.
Warmest regards,
Amanda,
Distant Journeys
This will be our third tour with Distant Journeys. Both previous tours have been excellent. When booking this tour Joe was very helpful in getting quotes and making the amendments to the tour that we...
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David Oliver
Distant Journeys
1 month ago
Thank you very much for your kind review and five-star rating. It is great to hear that you felt both of your previous tours were excellent and Joe will be delighted to read your positive feedback. We really appreciate your repeated custom, and we hope you have an unforgettable experience in New Zealand. Kind regards, Distant Journeys.
Pirkimo data: 06/07/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
It is always a real pleasure talking to your staff. My recent dealings were with Denise and Joe. Both are a real credit to your company
Amanda
Distant Journeys
7 days ago
We’re delighted to hear that speaking with our team is always such a positive experience. Denise and Joe were thrilled to receive your kind comments. Both are passionate about helping our customers and ensuring every interaction is friendly, informative and enjoyable. We truly appreciate your recognition of their efforts and your support of Distant Journeys.
Warmest regards,
Amanda,
Distant Journeys
So far so good. A gentleman called Joe took my booking and called me back with the flight confirmation. He was very friendly, helpful and professional
Amanda
Distant Journeys
7 days ago
Thank you for your lovely review. It’s wonderful to hear how excited you are about your upcoming trip to Nepal, and we're delighted that your journey with us has got off to such a positive start. Joe was really pleased to know that his friendly, professional approach and prompt follow-up helped made the booking process straightforward and enjoyable. We hope the anticipation continues to build and that your Nepal adventure is everything you've dreamed of.
Warmest regards,
Amanda,
Distant Journeys
Very efficient. Really helpful with all the details. Got back promptly to confirm flights and booking
Amanda
Distant Journeys
7 days ago
Thank you for your wonderful review. It's great to hear that everything came together quickly and seamlessly, from confirming your flights to finalising your booking. We know that the finer details can often make all the difference, so we're pleased our team could provide the reassurance and timely updates you were looking for. Knowing that you felt well supported throughout the process is exactly what we aim for, and we hope your upcoming adventure is every bit as enjoyable as the planning stage.
Warmest regards,
Amanda,
Distant Journeys
From initial enquiry, quote, then a reshuffle of dates and through to the final booking, the Distant Journeys team were very helpful and answered all of my queries efficiently.
A great experience!
Amanda
Distant Journeys
4 days ago
It's fantastic to hear that your experience was such a positive one from your very first enquiry right through to completing your booking. Travel plans don't always stay the same, so we're especially pleased that our team could help navigate the changes to your dates while keeping the process straightforward and stress-free. Knowing that your questions were answered efficiently and that you felt well looked after throughout means a great deal to us. We hope you have an incredible holiday to look forward to.
Warmest regards,
Amanda,
Distant Journeys
Pirkimo data: 06/07/2026
0
Bendrinti
DB
Derek Baker
Patvirtinta „Feefo“
1 month ago
Ką Derek Baker sakė apie Distant Journeys:
We called to book a trip. The chap was excellent he had visited our destination and was very helpful
Amanda
Distant Journeys
8 days ago
We're delighted to hear that the booking process was such a positive experience and that speaking with a member of our team who had personally visited your chosen destination proved so helpful. First-hand knowledge can be invaluable when planning a special trip, and it's wonderful to know that their insights and advice helped you book with confidence. We hope you have an amazing holiday and enjoy every moment of your adventure.
Warmest regards,
Amanda,
Distant Journeys
We have been with Distant Journeys before and their service far exceeds other tour operators. Their agents are knowledgeable and friendly with expertise in the holidays provided, so they offer good...
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Amanda
Distant Journeys
8 days ago
Thank you for your wonderful review and for choosing to travel with us again. It’s particularly rewarding to hear that our team's knowledge, friendliness and first-hand expertise helped give you confidence throughout the booking process. We know that planning a holiday is significant , so ensuring our customers feel supported, informed and reassured every step of the way is incredibly important to us. Your comments about our willingness to go the extra mile are greatly appreciated, and we’re delighted that this has set us apart from your experiences with other tour operators.
Warmest regards,
Amanda,
Distant Journeys
Pirkimo data: 04/07/2026
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
1 month ago
Service as required. I don’t agree with constant reviews.
Amanda
Distant Journeys
8 days ago
We appreciate your feedback and understand that review requests are not for everyone. We're pleased that the service you received met your expectations, and we're grateful that you chose to share your thoughts with us. We hope you enjoy your holiday and thank you for choosing to travel with Distant Journeys.
Warmest regards,
Amanda,
Distant Journeys
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