„Charles Tyrwhitt“ apžvalgos

I am very sorry to learn of your disappointment in the company. I can fully appreciate your comments regarding our service and cannot agree with you more that our stock management is letting us down. There is no reason why you should not have received a confirmation email of your order and I have passed on these comments to our Web Team. They will make sure that any issues are ironed out so that this does not occur again. I do hope that when you receive the items you will be happy with the quality. Please be assured that as soon as the items reach our warehouse, they will be expedited to you immediately.

Thank you very much for increasing the rating of the products. I realise that at this current time we do not deserve this entirely but please be assured we will make the necessary changes so that you will not experience these problems again.

It is a shame to see that our products have let us down on our rating. All of our garments are made to high specifications and therefore, any problems such as the button should not be happening. If the cardigan is unsuitable, I would advise that you return it to us using our freepost address as below. Charles Tyrwhitt FREEPOST NAT20390 Milton Keynes MK15 8BR Please accept my sincere apologies for the inconvenience caused.

As per my previous comments, please accept my apologies for the quality of the cardigans.

Thank you very much for your feedback. My name is Nick Wheeler and I started this business 20 years ago with the intention of giving great quality, value and service. It is therefore very worrying to see that you have given us a very poor rating for our product. When I see your comment, "all ok", I do wonder whether you have given us the correct score. I would be very grateful if you could let me know if there is anything we can do to improve the situation . Best wishes Nick Wheeler

Thank you very much for your feedback. My name is Nick Wheeler and I started this business 20 years ago with the intention of giving great quality, value and service. It is therefore very worrying to see that you have given us a very poor rating for our products. When I see your comment, "all ok", I do wonder whether you have given us the correct score. I would be very grateful if you could let me know if there is anything we can do to improve the situation . Best wishes Nick Wheeler