„Charles Tyrwhitt“ apžvalgos

We're delighted to hear that Jazul provided you with such an efficient and positive experience when visiting our Holborn store, resolving your query in under five minutes. We appreciate you taking the time to share your feedback and hope that you'll shop with us again in the future.

Thank you for taking the time to leave such a wonderful review of your recent visit to our Cheshire Oaks store. We're delighted to hear that Kitty provided you with exceptional service and that you found our sales to be great. We appreciate your kind words and are so pleased you are happy with your purchases.

It's wonderful to hear that you were so pleased with the recommendations of our colleagues at the Westfield Stratford, who made it quick and easy for you to find the right items. We're also delighted that you experienced such great quality service from our team. Thank you for your kind feedback and please visit us again soon.

We're so pleased to hear you found exactly what you were looking for at a great price when shopping at our Guildford store. Thank you for your kind words about our service and your visit as a whole.

We're sorry that your recent visit to our Jermyn Street store has caused you disappointment. We're determined to give 5* service at all times and ensure our colleagues have sufficient skills and knowledge to meet this target, so we really appreciate you taking the time to let us know where we went wrong on this occasion. We have raised this with the Management Team to provide feedback to the colleagues in question, and report back with any changes we make to improve your experience. We hope you will give us a chance to restore your faith in us soon.

I am sorry to hear that you had a disappointing experience in our Jermyn Street store and I was hoping I could offer some help on the matter. Alterations can sometimes be a multi-stage process and whilst I can assure the colleague who served you has many years of experience working as a tailor on suits, I am sorry that the fit ended up misaligned with what you had expected whilst having the Jacket pinned. Please return to any of our branches, as we offer corrective alterations at no cost and will rectify any issues with the fit with you. Regarding the pricing issue, the suit you purchased is in our Summer Range and is not included in any discounts linked to our End Of Season Sale. Whilst we are offering discounts on some of our stock including some of our linen items from last year, this would not be included, apologies if the marketing for this was confusing. If you would like to book an appointment to have your jacket re-altered, please reach out to me directly below and I will be more than happy to assist you with this. Best wishes Lewis, Assistant Manager