I didn't want to renew and filled in the website form to cancel the auto renewal in advance, but you still renewed my policy, and I've asked this to be rectified but haven't heard back.
Charli
Cover4Rentals
10 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy,
We were unable to locate any previous correspondence, but the policy was cancelled and refunded.
Kind regards,
Charli
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
11 months ago
Better than the hire company charges
Easy to follow and complete
0
Bendrinti
WD
William davies
Patvirtinta „Feefo“
GIB
11 months ago
Ką William davies sakė apie Cover4Rentals:
Good costs of cover
Interesting, plain, formal
0
Bendrinti
DP
Daniel Palmer
Patvirtinta „Feefo“
11 months ago
0
Bendrinti
RO
Roman
Patvirtinta „Feefo“
PRT
11 months ago
Ką Roman sakė apie Cover4Rentals:
Everything is perfect except of need to call operator for changing a personal data. Everything else is very good
Everything is great!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
11 months ago
Great service
Very easy to use...no complicated sub menus..and a great price...
0
Bendrinti
MT
Maria Trueman
Patvirtinta „Feefo“
GBR
11 months ago
Ką Maria Trueman sakė apie Cover4Rentals:
Car hire insurance cover for minimum costs
Very useful no it’s a godsend
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
11 months ago
Having looked at competitors i have found that these are the best price and coverage that I reqired
0
Bendrinti
SS
Stephen Stableford
Patvirtinta „Feefo“
11 months ago
Ką Stephen Stableford sakė apie Cover4Rentals:
Beware full of the auto renew
I am trying to stop the auto renew. Which has to be done by messages. Nobody is coming back to me and then I get this request for feedback on the renewal. Oh dear
Charli
Cover4Rentals
10 months ago
Hi Stephen,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
The payment was refunded, and the renewal cancelled, once you had made contact.
Kind regards,
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.