Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
Patikimas klientas
6 months ago
Over a month to reply to the review. Need I say more?
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
8 months ago
Sharp Practice…Not to be Trusted
They automatically renewed my annual car excess policy despite repeated requests from me not to do so.
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
If we do not hear from you to remove the automatic renewal, it will go ahead as agreed by our terms.
Kind regards,
Charli
Patikimas klientas
6 months ago
Hello Charli, I understand your point about automatic renewal but I contacted you on receiving your invitation renewal and informed you that I would not be renewing and specifically asked that you removed me from automatic renewal. Needless to say you then took a payment some 2 weeks before my renewal date. Not acceptable and does to me feel like sharp practice. Jim Pattison
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Very straightforward
0
Bendrinti
JH
James Henry
Patvirtinta „Feefo“
6 months ago
Ką James Henry sakė apie Cover4Rentals:
Quick and easy to use
0
Bendrinti
ML
Michael Lawther
Patvirtinta „Feefo“
6 months ago
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
Reassurance
Did what I wanted it to do. Seemed to be more steps to follow than when used previously. Hope I don’t need to use it!
0
Bendrinti
JR
Jeff R
Patvirtinta „Feefo“
GBR
6 months ago
Ką Jeff R sakė apie Cover4Rentals:
Super easy
Super easy to navigate and very clear on what was available at competitive pricing
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
It was very straightforward to arrange the insurance and clear what I was buying.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 months ago
It was very easy to get the product that I wanted. Very clear information was proivded.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.