Very helpful and informative about the product range.
Made the purchase process very easy.
Atsiliepimai apie gaminius
Pirkimo data: 31/07/2017
0
Bendrinti
TC
Trusted Customer
8 years ago
Ką Trusted Customer sakė apie Caterkwik:
We had three machines delivered two totally broken in transit/by ther delivery driver who was beyond rude. caterkwik office staff delat with it very well but dreadful courier.
Steve
Caterkwik
8 years ago
Good Morning Mr Kemp,
Thank you for your valued feedback. I do sincerely apologise for the broken machines and the attitude of the delivery driver.We have logged this with our suppliers as we know the impression the drivers make is very important. Saying that, we are dealing with a 3rd party and it is often very difficult to control them from our end. Thank you so much for the kind comment about Will – we work very hard to maintain a high level of customer service. As discussed with Will, your new machines will be with you today.
Kind regards Steve Doyle
Atsiliepimai apie gaminius
Steve
Caterkwik
8 years ago
Good Morning Mr Kemp,
Thank you for your valued feedback. I do sincerely apologise for the broken machines and the attitude of the delivery driver.We have logged this with our suppliers as we know the impression the drivers make is very important. Saying that, we are dealing with a 3rd party and it is often very difficult to control them from our end. Thank you so much for the kind comment about Will – we work very hard to maintain a high level of customer service. As discussed with Will, your new machines will be with you today.
Very good service. Ordered Hot Cupboard and received on time. I need to request for repair after we receive good. But sent engineer quickly and repaired. Highly recommend.
They promised next day delivery both on line and in a telephone call but then said it would take 3 days, I cancelled my order but they tried to deliver it 2 more times
Steve
Caterkwik
8 years ago
Dear Sir, we acknowledge that we did provide incorrect delivery detail for one of your items. We did contact you to advise as soon as we could but appreciate and apologise for the frustration caused.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.