The man on the phone was polite and helpful and arranged my holiday fast and efficiently
I would recommend Caledonian and will book again
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
5min and holiday booked very help full and polite
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Bendrinti
MS
MRS SHIELDS
Patvirtinta „Feefo“
7 years ago
Ką MRS SHIELDS sakė apie Caledonian Travel:
Booked online which was very easy and straight forward.
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MS
MR STEWART
Patvirtinta „Feefo“
7 years ago
Ką MR STEWART sakė apie Caledonian Travel:
Bookings made very simple. Friendly staff
Already have booked again. Have used your Company many times with friends over the years both here and the Continent
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Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Cancelled Holiday
The holiday was cancelled but no options or alternatives were offered.
Chris
Caledonian Travel
7 years ago
Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. I regret on this occasion it was deemed necessary to cancel your break and sincerely apologise for the inconvenience.
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Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Helpful customer service advisor
Aholiday for the same week had been cancelled because of lack of customer interest so I wanted another holiday for 20th May as I had already booked my cat into a cattery for the 5 day holiday. The...
Skaityti daugiau
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Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Good customer care.
Friendly and knowledgeable representative on telephone. When I received confirmation, all requests had been itemised. Excellent.
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Patikimas klientas
Patvirtinta „Feefo“
7 years ago
.
Excellent service, friendly and always on time. Accommodation was great with good entertainment. Will definitely book with Caledonian Travel again.
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MM
MRS MCLEAN
Patvirtinta „Feefo“
7 years ago
Ką MRS MCLEAN sakė apie Caledonian Travel:
Very easy to book my holiday and also for the extra upgrades service was excellent
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Bendrinti
MH
MRS HYNES
Patvirtinta „Feefo“
7 years ago
Ką MRS HYNES sakė apie Caledonian Travel:
Chap on phone I spoke to was very monosyllabic, unenthusiastic and I had to keep asking him questions he wasn't forthcoming with information at all I'm afraid.
Chris
Caledonian Travel
7 years ago
Thank you for taking the time to provide us with your feedback. Your comments have been forwarded to our General Manager who will take up with regards the service recieved.
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.