Excellent service item was a great price, fast delivery no problems, well recommended company
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are glad to hear you had a good experience and we hope you will enjoy your Pandora charm.
Regards
Sarah
Burrells Customer Service Team
Ordered on the 20th of October it’s now the first of November and I still haven’t received my item
Sarah
Burrells
5 years ago
Sorry to hear about the delay in receiving your order! I've checked this for you and can see your order was dispatched to you on 21st October, however it's been delayed with Royal Mail since then, but is due to be delivered to you today. I hope this information helps and apologise on behalf of Royal Mail for the delay.
Kind Regards,
Burrells Customer Relations
Great service, speedy delivery and best prices too! I really appreciate that Pandora items come not only with the authentic box, but with the lovely gift bag too. First order of many from Burrell’s i...
Skaityti daugiau
Sarah
Burrells
5 years ago
Thank you for your feedback Ashlee. We ensure all Pandora items come with the correct packaging, as if you've just gone into a store. We look forward to seeing you again soon!
Many thanks,
Burrells Customer Relations
Outstanding Customer service and very fast delivery, very happy with my purchase!
Sarah
Burrells
5 years ago
Thank you for this fantastic feedback, we're glad to hear you're happy with our service as well as your purchase!
Many thanks,
Burrells Customer Relations
Atsiliepimai apie gaminius
Pirkimo data: 09/10/2020
0
Bendrinti
SK
Sandra Knowles
Patvirtinta „Feefo“
5 years ago
Ką Sandra Knowles sakė apie Burrells:
Outstanding customer service very professional ,products pricing competitive to other company ,excellent communication to there clients prompt delivery and very good choice of payment.
Sarah
Burrells
5 years ago
Thank you for your amazing feedback, Sandra. We're happy to hear you were pleased with our service and products, we hope to see you again soon.
Many thanks,
Burrells Customer Relations
I ordered from their website but the item was out of stock. It took a full day to notify me of this and rather than just refunding me they emailed to offer an exchange first.
Sarah
Burrells
5 years ago
Please accept our apologies for your negative experience, unfortunately the item you ordered was out of stock. We always offer our customers the chance to order an alternative, particularly on a brand which has some very similar items available.
We never like to assume a refund as sometimes this leaves the customer without a gift for an event, so we try and come to a mutual arrangement.
Regards
Sarah
Burrells Customer Service Team
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.