The definition of a quality jeweller, My Internet order was followed by a courtesy call to confirm O would be home to receive it and my watch arrived on time and well packaged, highly recommended.
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we are glad we were able to make your purchase so easy and we hope you will enjoy wearing your watch. Regards
Burrells Customer Service Team
The transaction went through efficiently and promptly. Everything was very low key, which is how online shopping should be. Applause, applause!!!
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, we hope you will continue to enjoy wearing your Nightmare Before Christmas charm. Regards
Burrells Customer Service Team
Great Service, easy to use and delivered very promptly. Came with a Pandora gift bag which was nice as it was a present!
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are pleased we were able to get the order out to you quickly and we hope the recipient will continue to enjoy wearing it. Regards
Burrells Customer Service Team
Atsiliepimai apie gaminius
Pirkimo data: 04/11/2020
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Didn’t purchase as didn’t have correct size and couldn’t deliver in timescale needed
Sarah
Burrells
5 years ago
We're sorry to hear we weren't able to fulfil your order on this occasion, or get it to you in time. Please accept our sincere apologies for the inconvenience.
Kind Regards,
Burrells Customer Relations
Took my order and money then the next day cancelled my order because the item was apparently out of stock although still stating in stick on their website, highly dissapointing.
Sarah
Burrells
5 years ago
We apologise for the error of this sale. Unfortunately this product wasn't able to update on the web as quickly as it was selling, hence it still showing its availability. We're deeply sorry for any inconvenience this may've caused.
Kind Regards,
Burrells Customer Relations
Atsiliepimai apie gaminius
Pirkimo data: 02/11/2020
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
I was given correct information on the phone when I enquired about my potential purchase, the purchase was easy online and payment went through with no problem. My purchase was delivered 2 days...
Skaityti daugiau
Sarah
Burrells
5 years ago
Thank you for your amazing feedback, we're pleased to hear the order process was easy and efficient for you.
Kind Regards,
Burrells Customer Relations
Atsiliepimai apie gaminius
Pirkimo data: 02/11/2020
0
Bendrinti
RG
Ruairí Grant
Patvirtinta „Feefo“
5 years ago
Ką Ruairí Grant sakė apie Burrells:
order was cancelled, didn't get a notification until i sent an email wondering why i got my money back. Might be an idea to inform customers at the checkout if you cannot deliver to a specific...
Skaityti daugiau
Sarah
Burrells
5 years ago
Sorry to hear you weren't notified of the reason for your refund, you should have received an email explaining the situation. Thank you for your feedback regarding our shipment regulations, I'll pass this onto our web team to prevent future incidents.
Kind Regards,
Burrells Customer Relations
Wrong item sent and I now have to pay for return. Not happy at all.
Sarah
Burrells
5 years ago
I am sorry to hear you have been sent the wrong item, I am emailing you a free returns label so you can return it with no payment to yourself. On receipt of it we will send the correct item.
Please accept our apologies for the inconvenience.
Regards
Sarah
Burrells Customer Service Manager
EC
Emily Clewlow
5 years ago
Hello where have you sent the return label? I can’t see it on my email. Please can you send to emilyclewlow@live.co.uk please
Thanks
Sarah
Burrells
5 years ago
Sorry to hear it hasn't come through to you successfully. I've just sent you your returns label to your requested email address, apologies for the delay.
Kind Regards,
Antonia
Burrells Customer Relations
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.