Luxury Independent Jeweller & Award-Winning Watch Retailer Est in 1974. #bemoreburrells
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reitingai per pastaruosius metus
Burrells nebėra aktyvus „Feefo“ klientas
Rodomos visos 6,587 apžvalgos (-ų)
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Steven Drake
Patvirtinta „Feefo“
5 years ago
Ką Steven Drake sakė apie Burrells:
I ordered a large rose gold Pandora o pendent and I was delivered a medium sized one .... I just can’t be bothered with all the trouble sending it back as I work full time and have no time to sort...
Skaityti daugiau
Sarah
Burrells
5 years ago
We're sorry to hear you received an incorrect item on this occasion, Steven. We assure you we try our best to ensure all our customer receive exactly what they've ordered, and can only apologise that this error occurred for you.
Kind Regards,
Burrells Customer Relations
Bought a Pandora item which was cheaper than their own website and got 20% black Friday off which was an added bonus. Now I've found Burrells website id buybfrom them again.
Sarah
Burrells
5 years ago
Thank you, Lorraine! Your feedback is amazing to hear, we look forward to seeing you again soon.
Kind Regards,
Burrells Customer Relations
Easy to navigate, well laid out website. Great products and, unike run of the mill jewellers, products all look bespoke and excellent value for money. Best of all items were dispatched and delivered...
Skaityti daugiau
Sarah
Burrells
5 years ago
Thank you for your feedback, we really appreciate it. We're pleased to hear you loved our products and our service, we hope to see you again in the near future.
Kind Regards,
Burrells Customer Service
Atsiliepimai apie gaminius
Pirkimo data: 18/11/2020
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Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Delivery was slow - competitors are all offering next day delivery.
Sarah
Burrells
5 years ago
Thank you for your feedback, we're sorry it didn't arrive with you as promptly as you'd hoped. I'm afraid there's been vast delays across Royal Mail and although we offer a next day delivery service, it can't always be guaranteed.
Kind Regards,
Burrells Customer Service
I have never used this company before and was extremely pleased with the service received. The goods arrived in record time, which was brilliant. Well done Burrell's! Would recommend this company...
Skaityti daugiau
Sarah
Burrells
5 years ago
Thank you so much for your feedback. We're pleased to hear you enjoyed our service and would recommend us, we look forward to seeing you again in the future!
Kind Regards,
Burrells Customer Relations
Cannot fault the service. They changed delivery address on request and no issue with me changing the length of the chain on my pendant. Very professional and efficient.
Sarah
Burrells
5 years ago
Thank you kindly for your feedback, we really appreciate it! We hope to see you again in the future.
Kind Regards,
Burrells Customer Relations
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