Even tho the ring was in the sale I thought it should of still been in a box instead if tissue paper and paper card as it was a gift and didn’t look very good
Received my Longines watch reasonably quickly but I was disappointed to find the presentation box badly damaged. I immediately emailed customer services and they replied within the hour offering to...
Skaityti daugiau
Pirkimo data: 11/01/2021
0
Bendrinti
MF
Mrs Geraldine Fletcher
Patvirtinta „Feefo“
5 years ago
Ką Mrs Geraldine Fletcher sakė apie Burrells:
Easy to navigate web site. Good communication. Products lovely and a decent price, will buy from them again.
Atsiliepimai apie gaminius
Pirkimo data: 21/12/2020
0
Bendrinti
GL
Gillian Lucas
Patvirtinta „Feefo“
5 years ago
Ką Gillian Lucas sakė apie Burrells:
I was very pleased with the charm i ordered and it came very quickly. This was an 18th birthday present for our granddaughter. Thank you.
Excellent customer service quick response to emails and delivery but disappointed when product arrived it was just in a plastic bag and the gift bag inside was all damaged..
Sarah
Burrells
5 years ago
Thankyou for your positive feedback regarding the customer service side of our business. We are very sorry that the packaging, we will look into how this happened, we always try to present our stock in the official packaging.
Please let us know if we can send you some packaging to keep your items safe.
Regards
Burrells Customer Service
Thankyou for your feedback, we are pleased to hear we were able to get your order to you quickly. We hope the recipient of your gift will continue to enjoy wearing their gift.
Regards
Burrells Customer Service
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