Straight forward, immediate, competitive and we already use pet plan for our own pets so we know they are reliable.
Luis
Brooks Braithwaite
7 years ago
Good afternoon,
Thank you for taking the time to leave a review. We feel it's important to provide straight forward information to our clients, so it's great to hear that we're achieving this goal. It's also fantastic that you have found us to be competitive!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, the Petplan Sanctuary team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Yes
Very easy web site and instant quote.
Dani
Brooks Braithwaite
7 years ago
Hi There,
Thank you so much for your fantastic review! It's great to know you found our website easy to use!
If we can be of any further assistance in the future, please don't hesitate to contact us.
Kind regards,
The Petplan Sanctuary team
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Brooks Braithwaite:
Yes could tailor it to my needs
Vet easier to sort online documents arrived in the post the following day
Luis
Brooks Braithwaite
7 years ago
Hi Hilary,
Thank you for leaving a review. It's great to hear that you've found our website easy to use and that your documents arrived in a timely manor.
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, the Petplan Sanctuary team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
I applied for an insurance cover, then never heard anything from the company for a long time, I then had to ring to ensure I was actually covered and it turned out there had been an error with the...
Skaityti daugiau
Luis
Brooks Braithwaite
7 years ago
Good afternoon,
We're so sorry that you've had a bad experience, but we thank you for your valued feedback. We always look to ensure that policies are made live as soon as possible after receiving the request. Unfortunately on this occasion we experienced a technical error which caused the problem you describe. We take this very seriously and have taken steps to rectify this problem and prevent it from happening again. We appreciate your honesty and would like to thank you for drawing our attention to this.
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, the Petplan Sanctuary team
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Manchester
7 years ago
Ką Trusted Customer sakė apie Brooks Braithwaite:
The best insurance for me and my business
Amazing - they helped me through every step of the way and ensured I was kept fully up to date through out all their service. The customer service is excellent too.
Jennifer
Brooks Braithwaite
7 years ago
Hi Hayley,
Thank you for your kind feedback. We always strive to provide excellent customer service so we are really happy to hear we have given you a positive experience.
If you have any questions or queries please do not hesitate to contact us on 0345 070 1064, we're open Monday to Friday, 9am to 5:15pm and our customer services team will be happy to help.
Kind Regards
The Petplan Sanctuary Team
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Cheshire
7 years ago
Ką Trusted Customer sakė apie Brooks Braithwaite:
Happy so far
Purchase was simple enough, thought the insurance was very thorough and exactly what I needed.
Jennifer
Brooks Braithwaite
7 years ago
Hi Miss Broughton,
Thank you for spending the time to provide us your review. We are happy to hear we were able to provide the insurance you were looking for.
If you have any questions or queries please do not hesitate to get in touch with us on 0345 070 1064, we are open Monday to Friday, 9am to 5:15pm and our customer services team will be happy to help.
Kind Regards
The Petplan Sanctuary Team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
I was most happy with the way the lady treated my enquiry on the telephone and her helpfulness in renewing my policy with you.
Many thanks Brian Hop.
Luis
Brooks Braithwaite
7 years ago
Good afternoon,
Thank you so much for leaving a review. We pride ourselves as a company on the quality of our customer service, so we're pleased that you've had a pleasant experience.
If you wish to discuss this any further, please feel free to call us on 0345 070 1064. We're open Monday to Friday, 9am - 5:15pm.
Kind regards,. the Petplan Sanctuary team
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Brooks Braithwaite:
I have used Pet Plan Sanctuary as my insurers for 14 years and have always found them extremely helpful and on the odd occasion when I have needed to claim veterinary expenses, they have been prompt...
Skaityti daugiau
Luis
Brooks Braithwaite
7 years ago
Hi Lynda,
Thank you so much for your kind review, and thank you for your loyal custom too! We understand that making claims can be stressful so we always strive to make the process as easy as possible, it's fantastic to hear that this is paying off.
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, the Petplan Sanctuary team
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
7 years ago
Dog walking & pet sitting
Very user-friendly to buy online, all the available options are well & clearly explained. The whole process to buy my insurance was quick & simple & I got a great value plan.
Luis
Brooks Braithwaite
7 years ago
Good afternoon,
Thank you for taking the time to leave a review. It's really important to us that our clients fully understand the products we offer, so it's great to hear that you found our website clearly worded and user-friendly.
If you do have any queries, feel free to give the team a call on 0345 070 1064, we're open Monday to Friday 9.00am - 5.15pm
Kind regards, The Petplan Sanctuary team
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie Brooks Braithwaite:
Quick and easy. Communicated clearly and in an easily understandable way.
Luis
Brooks Braithwaite
7 years ago
Hi Jessica,
Thank you for leaving a review, we really value feedback from our customers! Our staff are always on hand to help, and we're glad that you found us quick and easy to deal with.
If you wish to discuss this any further, please feel free to call us on 0345 070 1064. We're open Monday to Friday, 9am - 5:15pm.Kind regards,. the Petplan Sanctuary team
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.