At Breakfree Holidays we have the widest selection of UK and European Holiday Parks, Cottages, Lodges, Hotels and much more!
Paslauga
4.7
/5
Produktas
4.2
/5
5
4
3
2
1
63
15
1
0
2
81
reitingai per pastaruosius metus
Rodomos visos 24,097 apžvalgos (-ų)
Patikimas klientas
6 years ago
It has taken me several days to book this holiday.
My account had been deactivated, no idea why?
Finally and seemingly into the site and it still sent me round in circles.
Almost give up all together.
Customer Services
Breakfree Holidays
6 years ago
Thank you for your feedback. We are sorry that you encountered problems when trying to book online, which must have been frustrating for you. If this happens, we recommend that customers call our customer service team who will do their best to help.
really easy to find and book online, great communication from them and also easy to pay. Have had no problem at all with accommodation, really well fitted out and facilities excellent.
I still haven’t received a receipt or acceptance of booking
Customer Services
Breakfree Holidays
6 years ago
Thank you for your feedback. We have requested for email confirmation to be resent, as this is a general breakfree booking you will not receive confirmation from the Park Operator.
MN
Miss Newman
6 years ago
Excellent cheap holiday booked and good customer service
They refused to hear or acknowledge that something odd had happened with their booking procedures. I had booked a weekend at Ruda for 3rd July and it had been confirmed and I had paid £103 for 5...
Skaityti daugiau
Customer Services
Breakfree Holidays
6 years ago
Thank you for your feedback. In order to maintain the great value prices offered in our newspaper promotions, BreakFree Holidays has to apply terms to them, which customers sign up to when they book with us. One of these terms is that we are unable to make amendments once you have received your booking confirmation from us. Some holiday parks may be prepared to amend the date of bookings if you contact them directly, however this is entirely at their own discretion, and the park operator will apply their own procedure on this.
CB
Chris Britton
6 years ago
Same response as ever, to hell with the customer. We will ignore everything you say and trot out the broken record ‘ We won’t do anything, it’s all your fault. Tough, but rules are quite clear’!
smooth breakfree service with a quick response. I book every year with Breakfree (more than once) and I recommend everyone else should do so, as well !
Pirkimo data: 12/02/2020
0
Bendrinti
MT
Mrs Trott
6 years ago
Ką Mrs Trott sakė apie Breakfree Holidays:
Excellent service as always
Pirkimo data: 13/02/2020
0
Bendrinti
Patikimas klientas
6 years ago
Not enough information provided for what you book for and what you are actually paying for.
Customer Services
Breakfree Holidays
6 years ago
Thank you for your feedback. We are sorry that you feel the cost of your holiday was unclear – we make every effort to be transparent regarding all accommodation types and charges, both in newspaper pullouts and on our website. We also list any additional amounts that may be charged to you by the park for service charges and/or optional entertainment passes on the page throughout the booking process and on the confirmation email you receive from us following booking online.
Patikimas klientas
6 years ago
None of the additional charges were listed at the time of booking. All that was mentioned was extra charges may be applied with parkdean after booking.
It's not very well explained as other people have the same problems too.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.