Excellent. Straight and got the job done. Excellent communication.
0
Bendrinti
MS
Mr & Mrs Smith
Patvirtinta „Feefo“
3 years ago
Ką Mr & Mrs Smith sakė apie Bower Group:
Excellent service throughout with the result we were lookingfor.
Good friendly service which I would happily recommend to friends and family.
0
Bendrinti
MF
Mrs June Fenner
Patvirtinta „Feefo“
Rochford
3 years ago
Ką Mrs June Fenner sakė apie Bower Group:
Five star
We were recommended by friends to get in contact with Bower. How pleased we were because Ian Bigwood was so helpful and explained everything in detail. We would definitely recommend Bower to anyone...
Skaityti daugiau
0
Bendrinti
ME
Mr & Mrs Elliott
Patvirtinta „Feefo“
Eastbourne
3 years ago
Ką Mr & Mrs Elliott sakė apie Bower Group:
Equity release downgrading experience.
Very disappointed to receive invoice for fees after we had received funds. Clearly stated on the phone fees would be taken from funds before being paid into our account. This caused financial...
Skaityti daugiau
Sharon Lewis
Bower Group
3 years ago
Dear Mr & Mrs Elliott,
Thank you for taking the time to speak with us about your concerns.
I am pleased we have been able to resolve your concerns to your satisfaction. As discussed please do not hesitate to contact us should you require any further assistance in the future.
Kind regards,
Sharon Lewis
Head of Customer Service
ME
Mr & Mrs Elliott
3 years ago
I was phoned by Bower’s managing director Geoff Charles who spent considerable time late into the evening discussing our concerns. I would like to stress Rowan at Bower was extremely helpful dealing with the technical issues we had with DocuSign and apart from the misunderstanding on fee payment he was superb. Because this issue has now been resolved to our complete satisfaction I have given Bower 5 stars.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
3 years ago
Fantastic service.
We were kept well informed from start to finish and completed in 3 weeks.
Would definitely recommend to anyone looking for equity release.
0
Bendrinti
MH
Mr & Mrs Hattersley
Patvirtinta „Feefo“
Cambridge
3 years ago
Ką Mr & Mrs Hattersley sakė apie Bower Group:
Professional and Personal Service
Their approach to the equity release was very professional but with a personal touch.
0
Bendrinti
MH
Mrs Handley
Patvirtinta „Feefo“
Grantham
3 years ago
Ką Mrs Handley sakė apie Bower Group:
Excellent!
Really excellent service throughout. At all stages I was kept informed of what was happening and it was a relief to be able to leave it in Lisa's very capable hands. I am now in a position to carry...
Skaityti daugiau
1
Bendrinti
ME
Mr & Mrs Eley
Patvirtinta „Feefo“
3 years ago
Ką Mr & Mrs Eley sakė apie Bower Group:
FOLLOWED UP ON ALL QUESTIONS RAISED AND CONTACT WITH THE ADVISOR WAS GREAT
Kept in contact all through the process and explained the product clearly.
1
Bendrinti
MR
Mr & Mrs Russell
Patvirtinta „Feefo“
3 years ago
Ką Mr & Mrs Russell sakė apie Bower Group:
Very professional company to deal with.
Very professional in the way they spoke or e-mailed us. All questions answered promptly and accurately. No hedging or fudging. Kept us up to date, all the way through the transaction. Would always...
Skaityti daugiau
1
Bendrinti
MN
Mr & Mrs Norriss
Patvirtinta „Feefo“
3 years ago
Ką Mr & Mrs Norriss sakė apie Bower Group:
First class service.
We were very grateful for John Milner's help in arranging an equity mortgage so that we could help our son buy a patch of woodland. He was meticulously careful in explaining what would happen and...
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