Was charged for service while not getting any games and when I did get them delivery was slow in the end I just gave up on the service
Nik
Boomerang
5 years ago
Hi,
Thanks for your message. We always aim to have enough stock to meet demand with new releases and in our growing library and as our customers are able to keep hold of the games for as long as they like with no late fees there may be occasions when we don’t have the games you are after immediately available. Any time you have lost we will award payback points for each day you are waiting. These points can then be used towards bonus games, free rental months and discounts on purchases. We normally expect games to arrive in 1-3 days in line with Royal Mail quoted delivery times but we will always be happy to assist you should you experience a postal delay. Less than 1% of our games are lost or delayed per year so it is rare to have to wait for games.
If there is anything else we can help with please do not hesitate to get in touch.
Thanks
Boomerang
0
Bendrinti
NE
Neil
Patvirtinta „Feefo“
5 years ago
Ką Neil sakė apie Boomerang:
Amazing, awesome service, must have
Amazing service! Been with Boomerang for many years now and saved over £7000 which again proves what amazing service and value it is! Would highly recommend them 5 stars all day long
0
Bendrinti
MI
Michael
Patvirtinta „Feefo“
5 years ago
Ką Michael sakė apie Boomerang:
Best game rental company there is.
Don't know what I'd do without this company. Epic customer service. Never ever!, let me down. Genuinely great company and helpful staff
0
Bendrinti
AD
Adam
Patvirtinta „Feefo“
5 years ago
Ką Adam sakė apie Boomerang:
Perfect service
Amazing service. Customer service is superb. Fast response. Postage and delivery always quick. Sending back is simple. All basic and great Thank you Boomerang
0
Bendrinti
NS
Nick Shore
Patvirtinta „Feefo“
Stowmarket
5 years ago
Ką Nick Shore sakė apie Boomerang:
Good but room for improvement
I have used Boomerang for a few years and the service has always been good, however I believe the company has the potential to be brilliant if a few things are improved: their website has stated...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Decent service, but service time all over the place.
It’s good but sometimes it can take forever to get game. Also if you pay the highest tier you still don’t receive games quicker or new releases. I believe if you pay the highest tier for the service,...
Skaityti daugiau
0
Bendrinti
DA
Daniel
Patvirtinta „Feefo“
5 years ago
Ką Daniel sakė apie Boomerang:
Outstanding service, this is for gamers, or those on a budget.
Amazing service, if you're a gamer and are on a budget, this is the best way to play the top games, new releases at a low monthly cost. No return dates, also if you like the game, you can buy it...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Great website just needs more options for searching
Long waits for games I'm looking at. Needs a betters browser for games available needs a category search adding so easy to see type of games we like
1
Bendrinti
BE
Ben
Patvirtinta „Feefo“
5 years ago
Ką Ben sakė apie Boomerang:
Must have for gamers
Fantastic service which allows gamers to try the latest games for cheaper. Fast and free dispatch and returns and a super helpful customer service team
0
Bendrinti
LI
Linda
Patvirtinta „Feefo“
5 years ago
Ką Linda sakė apie Boomerang:
Always helpful, amazing service! More people should know about this
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