A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Bendrinti
TC
Trusted Customer
Bristol
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Bendrinti
TC
Trusted Customer
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Great service. always prompt
0
Bendrinti
TC
Trusted Customer
UK
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Join them now
Excellent service and very good value for money
0
Bendrinti
TC
Trusted Customer
Devon
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Bendrinti
TC
Trusted Customer
Manchester
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Great
very good service, very happy with it.
0
Bendrinti
TC
Trusted Customer
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Great value and service.
0
Bendrinti
TC
Trusted Customer
Doncaster
10 years ago
Ką Trusted Customer sakė apie Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang