Opening an account was good as the money was credited to the new account straight away. Only some difficulty linking my paying account to the new account.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Pirkimo data: 18/07/2025
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Quick and easy to use web service.
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Staff lack product knowledge :
Very poor/slow onboarding process
Total lack of communication
Letizia
Birmingham Bank
9 months ago
We’re really sorry to hear you had a poor experience; it is not typical of the service we provide. I can see from our records that we have connected directly with you to come to a resolution. If you have any further queries please do call on 03330 048 048.
Just invested with Birmingham Bank, a good fixed 5 year rate , easy to set up and invest.
Letizia
Birmingham Bank
9 months ago
Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.
Pirkimo data: 08/07/2025
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
9 months ago
Good.
Responded with email promptly but I suppose that is automated?
too early in the relationship to comment further
Letizia
Birmingham Bank
9 months ago
Thank you for taking the time to review to your experience. Your feedback guides where we focus our improvements. We look forward to having the chance to do better next time.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.