Easy comprehensive cover which covers you even when cycling overseas I liked the fact that they supplied ID marking solution together with smart hologrammed anti theft stickers and as many as the...
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Tori
Bikmo
9 years ago
Hi Neil, thanks for the cracking review. :) We're glad you appreciate our overseas cover. We know how cyclists like to travel so knew we had to include worldwide cover as standard- then there's no excuse not to take that cheeky trip to Majorca to work on those tan lines (and hill climbs!)! We're glad you like our complementary DNA+ kits too. No one wants to have their bike stolen so we're keen to help deter would-be thieves as much as we can. Even if the bike is stolen- the kit can prove invaluable in getting the bike back to its rightful owner. Always a good thing.
Good communication, regular emails with information and lots of updated.
Tori
Bikmo
9 years ago
Hi Alex, thanks for the stars. :) I'll be sure to pass on your feedback to our customer service team who are always keen to provide the best service they can and keep customers in the loop without bombarding them with spam e-mails. Just what people need to know, when they need to know it!
Very easy to insure bicycle, specific items and bike box. Photos are an excellent way to explain and detail my hand built time trial bicycle. I can travel with peace of mind for a whole year and ride...
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Bikmo
9 years ago
Hi Elspeth, thanks for the lovely review. :) We're glad you appreciated the ease of our policy set-up process. We cover a lot of racers and so were keen to ensure that our policy covered all styles of riding as standard so that riders could ride with total peace of mind knowing, whatever type of riding they are doing, they are covered. Less time worrying about insurance- more time focussing on the ride!
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Tori
Bikmo
9 years ago
Thanks, Elspeth. I'll be sure to pass on your feedback to our IT developer, Jorj. He is a star and forever looking for ways to improve our website and make it as easy as possible to use and navigate so will be thrilled that our customers are so happy with it. Thanks for your kind words.
Bikmo proved extremely good value for money. Everything was completed on-line and quickly with all documents being stored within my account. When I was involved in an accident Bikmo guided me through...
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Tori
Bikmo
9 years ago
Thanks for the great review, Tim. We'd like to think our customers would be hard pushed to find as comprehensive a policy at such good value.
Everytime I contact them they deal with me as an individual and someone who they know as a friend not just a customer
Tori
Bikmo
9 years ago
That's because you are an individual, Neil. No one on this earth is exactly the same so we always treat everyone as the individual they are and do our utmost to help them, whatever their needs. No one likes to be treated as a number and, frankly, we would hate to treat our customers like numbers. What's more it's always nice to have a chat with fellow cyclists and help them out as best we can. :)
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Tori
Bikmo
9 years ago
Thanks, Neil. We always do our best to ensure our policy is as good a value as it can be whilst also ensuring it covers everything our customers might need. We like to keep things simple too so are thrilled that you found it so easy to set up. :) Less time faffing with insurance- more time riding... and eating cake!
Hi there. Thanks for the great review. Our customer experience team always do their best to provide the best service they can while keeping our customers in the loop every step of the way. They'll be thrilled that it's so well appreciated.
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Tori
Bikmo
9 years ago
We're glad you found our cycling insurance so easy to set up- that was one of our main focuses, aside from providing great cycling insurance, when we first set out. So many insurance policies are over complicated by reams of forms so we, at Bikmo, were keen to cut the paperwork and keep it nice and simple. No one likes unnecessary paperwork when there are rides to be ridden and K/QOMs to beat!
Thanks, Andrew. Bikmo's IT developer, Jorj, will be over the moon that the website is so well appreciated. He was keen to make it as simple and easy to use as possible- looks like he's done a good job so far! We're glad you're so happy with the price too- less money on insurance- more money on bikes, coffee and cake! What's not to love?!
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Tori
Bikmo
9 years ago
Indeed we do like to keep things flexible here at Bikmo. As cyclists ourselves, we are forever changing kit, adding bikes (n+1 rule is key!), etc. so we knew we had to keep things flexible such that our customers could adjust their values, etc. at the click of a mouse. We were also keen to give as much cover as we could so crammed our cycling insurance policy full of lots of cycling based benefits!
Easy to change details. Very helpful customer service
Tori
Bikmo
9 years ago
Hi Ed, thanks for the review. We're glad you're so happy with our service so far. We appreciate that things change all the time- people move house, change numbers, get new bikes (n+1!), etc. so we were keen to have a system which reflected this and made it as simple and easy as possible to change details.
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Tori
Bikmo
9 years ago
Thanks, Ed. We're glad you're so happy with the price of your Bikmo cycle insurance. We are always doing our best to keep our premium costs as low as possible- less money on insurance- more money on bikey things!
Had to make a claim and it was problem free and quickly sorted out by a team of cyclists that understand your claim
Tori
Bikmo
9 years ago
Hi Andrew, thanks for the great review. Hope this message finds you well. As cyclists ourselves, we know how horrible it is to be out of the saddle so we are always keen to have claims settled as quickly as possible to get people up and rolling ASAP! Less time faffing- more time riding!
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.