Your advert states 48hour delivery service for this item, this is not the case and according to your customer service team never was. The advert you placed on ebay must be changed as you are...
Skaityti daugiau
James Langtree
Bathroom Takeaway
6 years ago
Hi,
Apologies for the delay in your order, I can see the courier had an issue with delivering the item on time. 99% of our items arrive within the stated delivery window, however delays can and do happen sometimes. We always recommend no trades-person is booked before delivery in case of delays.
Kind regards,
James
0
Bendrinti
Patikimas klientas
6 years ago
Consumer unfriendly ! Delivery not as promised; eventually returned the £9.97 postage fee for one day delivery, which never happened. Heating element turned out to be faulty. Replacement element...
Skaityti daugiau
James Langtree
Bathroom Takeaway
6 years ago
Good afternoon,
I am sorry to see you feel this way.
I can see we replaced the faulty element but this was lost in the post, I can see we provided a refund for the faulty element and return postage.
I am sorry the resolution wasn't to your satisfaction.
Kind regards,
Patikimas klientas
6 years ago
I AM OUT OF POCKET to the tune of at least £80 ! I was prepared to share these costs 50:50, which was refused : no EXTRA compensation allowed, I was told. EXTRA COMPENSATION ?? I repeat: I am out of pocket, and this is not acceptable and no way to treat a customer.
Fyi: I was told the replaced faulty element had been delivered and signed for (!).After investigation I found that I was home at the time of delivery, in fact was in receipt of another delivery at the very same day and time I supposedly signed for the BathTakeaway element. Why the deceit ?
0
Bendrinti
Patikimas klientas
6 years ago
Great products 1800 x 600 radiator’s perfect
Brilliant service I will be buying again , items well packed and good price
0
Bendrinti
BS
Babar Shafiq
6 years ago
Ką Babar Shafiq sakė apie Bathroom Takeaway:
Great P bath
Great quality bath with front panel and screen. Value for money.
0
Bendrinti
PR
Pietro Ruggeri
6 years ago
Ką Pietro Ruggeri sakė apie Bathroom Takeaway:
Very fast service and delivery good customer service
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