„Barnes Coaches“ apžvalgos

Thank you for sharing your feedback with us. We are very sorry to hear that you were disappointed with this trip and that your experience did not meet expectations. After reviewing the coach tracker, we can confirm that the coach arrived 9 minutes late for the pickup. We understand how this delay, combined with the seating issues you described, impacted the enjoyment of your day and reduced the time you were able to spend at the event. We regret that there were some seating issues and that the alternative seating arrangements left you feeling uncomfortable. We would always suggest speaking directly with the coach driver on the day, who will do their best to resolve the matter quickly and fairly. Please be assured that we take these matters seriously and will continue to review both punctuality and seating processes to minimise such issues in the future. We value your feedback and hope we can provide you with a smoother and more enjoyable experience on your next journey with us.