„Barnes Coaches“ apžvalgos

Thank you for your feedback, and I’m very sorry to hear about the issues you experienced. The confusion with the coach seating and the poor condition of your room are unacceptable and not reflective of the standards we expect for our customers. Your comments about the torn bed base, stained carpet, and shabby décor have been passed to the hotel for immediate investigation. We are pleased you were happy with the driver and the food. Please remember that if anything is not satisfactory during your trip, always let the driver know straight away—they are there to help and will do everything they can to make your experience more enjoyable. Kind regards, Rachel Beechey

Thank you for your lovely feedback. We’re really pleased to hear everything ran smoothly and that your driver helped make the journey to London enjoyable for everyone on board. It’s always great to hear when a group has had a good day out, and we’re delighted you’ll be travelling with us again in a few months. We look forward to welcoming you back on board in June.

Thank you for your feedback. We’re really pleased to hear you found the coach service itself great, but we’re sorry to learn about the difficulties you experienced due to the road closure. On this occasion, we were not made aware of any advance road closure related to the event and we understand how frustrating it must have been to walk a distance only to end up back at the arena, especially when the food options didn’t meet expectations. We hope this didn't impact your enjoyment of the main event and we do hope to see you on board again soon.