Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

Barnard Marcus Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Rodomos visos 1,925 apžvalgos (-ų)

Trusted Customer

Patvirtinta „Feefo“

8 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

Need to improve in customer service.

Trusted Customer

Patvirtinta „Feefo“

8 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

Enthusiastic amateurs. Would not recommend.

"Enthusiastic amateurs". Unprofessional company in many regards (not all). Repeatedly failed to honour agreed communications frequency and type; eventually gave notice of termination of sole agency...

Skaityti daugiau

Paul

Barnard Marcus

8 years ago

Hello Mr & Mrs Macmillan, thank you for taking the time to leave a review of the Surbiton branch on Feefo. It is very disappointing to hear that you felt as though the service from the branch warranted a 1* review. We take customer feedback very seriously and have forwarded your review over to the branch to see if training or customer service can be improved upon in any way, shape or form. If you would like to expand on any issues in any way please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to look into this further for you. Best Regards. PH

Trusted Customer

Patvirtinta „Feefo“

8 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

All went smoothly, proved to be great value, certainly a win, win for all

Very friendly, supportive and always patient with my persistent inquiries. True to their word and energetic, moved things on well, keeping delays to a minimum even chasing third parties in the...

Skaityti daugiau

Trusted Customer

Patvirtinta „Feefo“

Now Mirfield, Yorkshire

8 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

Simply the best

From start to finish their service was excellent. On the initial meeting with the agent to value the property they were straightforward and the valuation and advice were good. We had other...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

8 years ago

28 notice period is too long

The people we dealt with were very personable until we gave notice to terminate the contract as we'd had no offers after 8 weeks and then everyone's went silent.

Paul

Barnard Marcus

8 years ago

Hi there, we're very sorry to hear that you feel the service you received warranted a 2* review. We strive to offer the best in customer service and this is disappointing to see. If you would like to email socialmedia@sequencehome.co.uk with further details we will be more than happy to look into this further for you.

Trusted Customer

Patvirtinta „Feefo“

8 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

Highly responsive service

Highly responsive service. Very helpful team who kept me appraised on the progress of my home sale at all times. Responded to any questions very quickly. Made the entire transaction quick, efficient...

Skaityti daugiau

Marketing Team

Barnard Marcus

8 years ago

Hi Mr Chirayus,

Thanks so much for taking the time to leave us this great 5-star review! We're so glad you had a great experience selling your property and Barnard Marcus were quick to respond to questions. If there's anything further you please don't hesitate to get back in touch.

Trusted Customer

Patvirtinta „Feefo“

8 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

am realy hurt by the way i was told to my daughters to collect the keysfrom

I want to specific which of the agency the one in mitcham the service was good at the begining but at the time of exchanging contract i should not have to call the vender and tried to meet him at the...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

8 years ago

When they make a deal they should stand by it !! Not try to weasel out of it. Would not recommend anyone use this company , very slow in providing the services you pay for. They will take your...

Skaityti daugiau

Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the Tooting branch on Feefo - we are really disappointed to see that you feel the service merited a 1* review. We aim to offer the best in customer service and take these reviews very seriously. If you would like to email further details to socialmedia@sequencehome.co.uk we will be more than happy to look into this for you. Best Regards.

Trusted Customer

Patvirtinta „Feefo“

South Croydon

9 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

Would not recommend Barnard Marcus unconditionally.

Barnared Marcus provided a satisfactory service over the 4-month sales period, but apparently NOT as good as provided by Pollard Machin - the second firm taken on-board after one month. Three...

Skaityti daugiau

Trusted Customer

Patvirtinta „Feefo“

Peckham

9 years ago

Ką Trusted Customer sakė apie Barnard Marcus:

Communication throughout the process was quite poor, I had to do a lot of chasing. Could not use website fully even though admin was informed, issue was never corrected. Promises were made at...

Skaityti daugiau

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„Barnard Marcus“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?