You are asking me to review my purchase but I have not received it yet, bought 17th Sept, 7 days ago.
Nick
Bababing!
5 years ago
Hi Natalie, Thanks for your recent Feefo feedback and I am sorry to hear that your changing bag has still not arrived? I have looked into this further for you and it seems your order was sent on Friday 17th September on the date you placed your order using tracking reference JC033725926GB
Unfortunately as soon as we dispatch orders from our Distribution Hub we are in the mercy of our logistics partners in which to deliver orders within the 24/48 hours timescales we stipulate, and in this case it seems your order has been lost. I will now contact our logistics partner to ensure your order is delivered within the next 24/48 hours and I do apologize for any inconvenience caused.
NH
Natalie Horton
5 years ago
Customer services sorted out the issue of my item straight away, it arrived within 2 days so great service from them. The baby changing bag was perfect.
The customer service from Bababing is impeccable. We’ve contacted them on a couple of occasions and they have been super quick to respond, always happy to help in any way they can and go above and...
I just love the bag! It's great quality and I am very happy thank you.
Atsiliepimai apie gaminius
Pirkimo data: 29/09/2021
0
Bendrinti
Patikimas klientas
5 years ago
quick and efficient
Atsiliepimai apie gaminius
Nick
Bababing!
5 years ago
Hi,
Thanks for your feedback below and I am sorry to read your purchase is not what you expected. In fact, all of our products are tested by new parents prior to their launch to ensure all the details and requirements are correct. With regards to your changing bag, please be advised the SORM backpack has been designed as a lightweight style backpack on the advice from current and new customers who are wishing to purchase a backpack that is not heavy, yet still has all the functionality required when on the go. I appreciate that our products are not for everyone, however for us as a company it is important that when designing our products we take note and advice from current and new parents.
Furthermore, whilst designing and developing our products, we try and ensure the products we launch are still on trend and fashionable for our customers.
On the basis of your recent feedback, I would suggest contacting a member of our team to enquire if the product can be replaced with the Mani Backpack as this would be a better match for your requirements so long as the product has not been used and it is still in its packaging state?
I had an issue with my foot **** zip last year and Bababing responded quickly and were very helpful in exchanging promptly with no hassle.
Highly professional to deal with and they go above and...
I ordered the Footmuff for my Raffi Pram and paid next day delivery, the moment I ordered,not long after it went out of stock. Jamie Robinson answered my queries very efficiently and was quick to...
Excellent customer service- bought a travel system 2 years ago and when there was an issue with the zip they sent a brand new carrycot. Always super quick to respond to any emails. Can’t fault them.
Love the bouncy chair! Great quality and design. Came missing 2 screws, contacted Facebook page and received immediate response and replacement screws sent put next day delivery. Excellent customer...
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
