Extremely good service! Would recommend to anyone!
Amanda Carroll was absolutely excellent throughout the whole process and answered all (of my many) questions very quickly and made everything really simple to understand! Thank you very much Amanda...
Skaityti daugiau
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to tell us about your recent experience, we're pleased to read you think Amanda is as great as we do. If you have any questions at all, please call om +441892 503456.
Kind regards,
Sam
0
Bendrinti
GD
Gregory Dann
Patvirtinta „Feefo“
6 years ago
Ką Gregory Dann sakė apie AXA Global Healthcare:
Jessica Heywood who spent about 1 hours with the most wonderful patience and so very polite, helpful and frankly extremely professional.
I have had Insurance starting from about 1993 possibly...
Skaityti daugiau
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to leave such a positive review, we are pleased to read how satisfied you are with the service you received from Jessica and AXA as a whole. If you have any questions, please call +441892 503856 and we'll be happy to help.
Best wishes,
Sam
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Honest and clear
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to leave a positive review. Please call on +441892 503856 if you have any questions.
Kind regards,
Sam
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
The agent was very professional, friendly and helpful. She appeared knowledgeable and was efficient despite working in this period of lockdown. Excellent service.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to comment on the service provided by Jo, it's great to read that you are happy with your experience. Please call +441892 503856 if you have any questions.
Kind regards,
Sam
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
very poor response
I have paid the premium a week ago, but still I have not received any policy documents including insurance certificate.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to comment on your experience with us. For sending policy documents we have a 5 working day time frame and your policy began on the 8th of this month. Due to the bank holiday weekend in the UK, Friday the 10th and Monday the 13th were not considered working days - I apologise if this was not explained to you. Your policy documents were sent Yesterday so hopefully you have received them now.
I am sorry to hear you were disappointed in our service but I hope my comment helps to clear up the issue. If you have any questions, please call on +441892 503856 and we'll be happy to help.
Kind regards,
Sam
0
Bendrinti
JR
Jaana Repo
Patvirtinta „Feefo“
6 years ago
Ką Jaana Repo sakė apie AXA Global Healthcare:
Excellent customer experience from Jo Mallett
My insurance was sorted by Jo Mallett and the experience was excellent - she was friendly, efficient and got things sorted fast.
0
Bendrinti
NH
Nick Ashton-Hart
Patvirtinta „Feefo“
6 years ago
Ką Nick Ashton-Hart sakė apie AXA Global Healthcare:
Very good experience in every respect
Excellent customer service especially from Stacey Kardamash. She's definitely knowledgeable and a pro.
Sam Liddicoat
AXA Global Healthcare
6 years ago
We're pleased you're happy with our service and that Stacey was able to help you. If you have any questions, please call on +441892 503856.
Kind regards,
Sam
0
Bendrinti
RP
Rachel P
Patvirtinta „Feefo“
6 years ago
Ką Rachel P sakė apie AXA Global Healthcare:
Brought me Peace of Mind during COVID-19 outbreak while abroad!
I can not testify to the actual coverage, as I have not had to make a claim. But my customer service experience with Jo on the phone was extraordinary! I am abroad during the COVID-19 outbreak and...
Skaityti daugiau
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you so much for taking the time to write this review, it really is great to see how pleased you are with the service Jo provided you - particularly in these difficult times. If you have any questions for us about your plan or cover, please call +441892 503856 and we'll be more than happy to help.
Best wishes,
Sam
0
Bendrinti
BT
Brett Townsend
Patvirtinta „Feefo“
6 years ago
Ką Brett Townsend sakė apie AXA Global Healthcare:
The sales girl was brilliant. However, you gov her too many questions to ask for a single call. You need to refer to the doc as and or website then have me tick a box to state i understand. Otherwise...
Skaityti daugiau
Sam Liddicoat
AXA Global Healthcare
6 years ago
We're pleased you think Morgane is as great as we do and thank you for taking the time to leave your comments. We'll take on board your suggestions about the questions we ask.
Many thanks,
Sam
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Capable and efficient team resulting in a most satisfactory conclusion
Sam Liddicoat
AXA Global Healthcare
6 years ago
We're pleased our team were able to help you and that you're satisfied with the results of your experience with us. If you have any questions at all, please call +441892 503856 and we'll gladly help.
Many thanks,
Sam
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
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AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.