Kaip renkami „Feefo“ atsiliepimai?

Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.

Kas gali palikti „Feefo“ atsiliepimą?

„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.

Kaip tikriname atsiliepimus?

Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.

Kaip elgtis su netikrais atsiliepimais?

„Feefo“ užkerta kelią netikriems atsiliepimams, nes atsiliepimus kviečiame teikti tik patikrintus pirkėjus.

AXA Global Healthcare Atsiliepimai | Klientų aptarnavimo atsiliepimai apie {{merchantUrl}} | „Feefo“

Rodomos visos 942 apžvalgos (-ų)

Patikimas klientas

Patvirtinta „Feefo“

5 months ago

Poor customer onboarding experience - avoid!

Extremely poor functionality to sign up and access account via app and webpage portal. I’ve been given excuses of “this is a known issue and we’re working on it” Do better AXA, you’re a global...

Skaityti daugiau

Chris

AXA Global Healthcare

5 months ago

Thank you for taking the time to give us your feedback, and I'm sorry to hear about your onboarding issues. We have been working through some technical issues with our new online accounts that are impacting some customers. We are working with our IT team to resolve these issues as quickly as possible. Chris

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

Good service.

Personal and thorough. Professional.

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

Poor communication

After paying, they send a link for communications. The link doesn't work. The previous easily reached local sales team no longer is available. Then they expect you to call them at your own expense...

Skaityti daugiau

Chris

AXA Global Healthcare

6 months ago

Thank you for taking the time to leave us a review, and I'm sorry to hear about your experience. I understand that you're currently in contact with one of my colleagues regarding these issues, and I hope they can resolve them for you. Once again, than you for the feedback. Chris

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

Patient and stellar service from Matthew Landers

I spoke to Matthew Landers and would highly commend his patience and service as I explore signing up with AXA Global Healthcare. Matthew was one of the most genial and detailed insurance agents I...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

Terrible service

The sales service was good but it all unraveled after we paid the premiums and tried to use the bew insurance. We were unable to login to the Axa app or website. When we spoke (3 times!) to the...

Skaityti daugiau

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

It is good and competitive.

Dianne Keeney

Patvirtinta „Feefo“

USA

6 months ago

Ką Dianne Keeney sakė apie AXA Global Healthcare:

Straightforward Process

Top notch service. Ms. Taibou Ba was professional, personable, and a pleasure to work with. The whole process was straightforward and quite efficient.

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

No responsibility

I requested help and kept getting transferred to different departments. Every time someone said they would call me back, nobody ever did. I only received help on the third day of calling.

Chris

AXA Global Healthcare

6 months ago

Thank you for your feedback. I'm sorry to hear about your experience and any inconvenience that was caused. I've reviewed your experience with the team, and hope that we can avoid similar situations in the future. Chris

Patikimas klientas

Patvirtinta „Feefo“

6 months ago

Good customer service

Taibou was very professional and reassuring. She answered promptly and followed up with our many questions.

Jari

Patvirtinta „Feefo“

ARE

7 months ago

Ką Jari sakė apie AXA Global Healthcare:

Quick & clear

After some emails and a short phone call all my questions were answered and convinced me to proceed.

Negavote kvietimo palikti atsiliepimą?

Feefo Trusted Service Awards

Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.

Kas yra „Trusted Service Awards“ apdovanojimai

Kodėl verta pasitikėti „Feefo“ atsiliepimais?

Sužinokite daugiau apie „Feefo“

„AXA Global Healthcare“ apžvalgos

Kaip renkami „Feefo“ atsiliepimai?

Kas gali palikti „Feefo“ atsiliepimą?

Kaip tikriname atsiliepimus?

Kaip elgtis su netikrais atsiliepimais?