Hi there and thank you for your feedback. if you have any further queries please contact us on +44 (0) 1892 503856.
Kind regards,
Will
0
Bendrinti
JM
Jennifer Morgan
Patvirtinta „Feefo“
LONDON
5 years ago
Ką Jennifer Morgan sakė apie AXA Global Healthcare:
Good product but complicated procedure to enrol and inflexible attitude
the policy offered was correct and encompasses everything I asked for. It took them 3 days to provide me with policy details and the staff not flexible at all. They refuse to send hard copy of...
Skaityti daugiau
Will
AXA Global Healthcare
5 years ago
Hello and thank you for your feedback we really appreciate it. If you have any further queries please contact us on +44 (0) 1892 503856.
Kind regards,
Will
1
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Initial service great and team very helpful. However, there have been delays in receiving paperwork, which is now causing issues.
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for providing us with your feedback. We’re very sorry for the delay in getting your paperwork to you, but hope you now have everything you need. If you have any further queries please contact us on +44 (0) 1892 503856.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Very professional friendly service
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for giving us feedback about your recent experience with us, we really do appreciate it. If you have any questions about your new healthcare plan, please call us on +44 1892 503 856.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Simple efficient and good value
My agent was efficient and very honest about all aspects of the policy. I was offered a broad range of options and allowed to chose my preference without pressure.
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for taking the time to comment on the positive experience you have recently had with us, we really do appreciate it. If you have any questions about your new healthcare plan or need anything else, please do give us a call on +44 1892 503 856.
0
Bendrinti
CU
Chris Unwin
Patvirtinta „Feefo“
5 years ago
Ką Chris Unwin sakė apie AXA Global Healthcare:
Poor and expensive service
Sent emails not answered
Poor feedback
Process took too long during which I brought insurance from another supplier
Emma Crowle
AXA Global Healthcare
5 years ago
We’re really sorry to hear about your experience with us and are grateful to you for providing us with your feedback. We’ve unexpectedly had some staff absences which meant we weren’t able to provide you with our usual high standard of service. We’re now back on track and wish you good health for the year ahead, and would welcome the opportunity to support your health needs in the future.
0
Bendrinti
BT
Bavo Th.
Patvirtinta „Feefo“
Heverlee
5 years ago
Ką Bavo Th. sakė apie AXA Global Healthcare:
Goede service, trage contractafdeling.
Behulpzame en duidelijke website, mooi uitgewerkt overzicht van de dekking, maar toen ik overging tot de daadwerkelijke aankoop duurde het lang voordat ik mijn documenten kreeg.
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for taking the time to give us feedback. We’re pleased to hear you were happy with the service you experienced, but are sorry for the delay in getting your paperwork to you. We understand you have received everything now but if you have any further queries please call us on +44 (0) 1892 503856.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Great customer service
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Slow Service
Long hold times. I was told they would send documentation via email which they didn’t do until I chased. Not a great start
Emma Crowle
AXA Global Healthcare
5 years ago
Thank you for giving us your feedback, and we are very sorry that you had to chase us for your paperwork. I understand you have received everything now, but if you have any further queries, please contact us on +44 (0) 1892 503856.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
very good customer service
Will
AXA Global Healthcare
5 years ago
thank you for your feedback we really appreciate it. If you have any further questions please call us on +44 (0) 1892 503856.
Kind regards,
Will
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
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AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.