I am very concerned about my house insurance which has doubled in price in just a few years “ every year going up a large amount even though you never made a claim in years it still rises...
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0
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EM
Eamonn McLaughlin
Patvirtinta „Feefo“
IRL
22 days ago
Ką Eamonn McLaughlin sakė apie AXA Insurance - Northern Ireland:
Wouldn't change anything.
Very friendly service, I've never had a problem with Axa since I switched over to them,very competitive rates on all insurances which is a great help, Staff are very pleasant to talk to.
0
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Patikimas klientas
Patvirtinta „Feefo“
22 days ago
Quick and easy
The renewal letter came and I did not need to do anything except pay for renewal. Quick and easy
0
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Patikimas klientas
Patvirtinta „Feefo“
22 days ago
Excellent
Fast, efficient, friendly and straightforward and being able to speak to a human being is more beneficial than online.
0
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Patikimas klientas
Patvirtinta „Feefo“
22 days ago
Axa car insurance
Have been with axa about 10yrs. Always easy to deal with. I do price arround but axa keeps things competitive.polite friendly agents nothing is a problem.
0
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Patikimas klientas
Patvirtinta „Feefo“
22 days ago
Service
Great service and very helpful
0
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Patikimas klientas
Patvirtinta „Feefo“
23 days ago
Recommended
I find them reasonably priced and helpful and responsive when you have a query.
0
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DK
Danny Kelly
Patvirtinta „Feefo“
GBR
24 days ago
Ką Danny Kelly sakė apie AXA Insurance - Northern Ireland:
Tried not to renew and subsequently threatened with legal action
My home insurance renewal was due on 19/3/2026. I called to cancel the renewal advising that I had gone with a different provider for a more competitive price. The agent was very pleasant and...
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Deborah
AXA Insurance - Northern Ireland
23 days ago
Good morning Danny
Thank you for sharing your experience. We sincerely apologise for the frustration and inconvenience caused by this situation. We understand how important clear communication and accurate handling of cancellations are, and we regret that your experience did not meet these standards.
Your feedback has been taken seriously, and I have sent your message to the agent who is are currently reviewing the details of your case to ensure it is resolved promptly. We appreciate your patience as we work to correct this matter. Please be assured that we are committed to addressing your concerns and preventing similar issues in the future.
If there is anything further we can do to assist you or if you would like to discuss this directly, please do not hesitate to contact our customer service team. Your satisfaction is very important to us.
Thank you again for bringing this to our attention.
Kind regards,
Deborah
Feefo Coordinator.
0
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Patikimas klientas
Patvirtinta „Feefo“
27 days ago
Helpful reliable
Excellent person to person communication with your knowledgeable staff in your Portadown office
0
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Patikimas klientas
Patvirtinta „Feefo“
27 days ago
Quick and easy
My customer service rep was courteous polite informative explained all the details that applied to me personally in language I understood I found her to be very patient and considerate quick and...
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