Dear Mary, thank you for your feedback about our combo Venice in a day tour combining w walking tour with a boat tour along the grand canal We are pleased to read you enjoyed exploring Venice from the water and we thank for appreciating our guide's knowledge. On our tours we use only the most knowledgeable and expert guides so the feeback about the walking tour is a little bit suprising. As we had more than one guide on that day perhaps you could forward the guide's name to us and specify more thoroughly why you believe the delivery was not completely satisfactory. We are always open to new suggestions from our customers and we look forward to receiving your comments. Kind regards, Aleksandra, Sales Dept
