A trip to Arran wouldn’t be the same without a visit here. The products are wonderful and I especially live the reed diffusers which you might initially think are a bit expensive however they last...
Great company with great products however both times ordering, there were issues with delivery, specially with Evri. I know that not directly related to this company, but knowing they choose to use...
Skaityti daugiau
Hailey
ARRAN - Sense of Scotland
1 month ago
Hi Adam,
Thank you so much for your kind words about our products — it truly means the world to us. We’re so sorry, however, to hear about the difficulties you’ve experienced with delivery.
We completely understand how disappointing and frustrating this must feel, especially when it impacts your overall experience with us. While delivery is handled by our courier partners, we take full responsibility for the service you receive, and your feedback has been incredibly important. We are currently exploring additional courier options to ensure a smoother, more reliable experience going forward.
If you’ve experienced any issues at all with your delivery, please do get in touch with us at info@arran.com — we’d genuinely love the opportunity to assist you and make this right.
Kind regards
The ARRAN Sense of Scotland Team
Friendly and helpful . Helped with my product selection and encouraged me to sign up to the loyalty scheme. Very relaxed , friendly atmosphere . Would definitely visit again.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.