I purchased a hand wash and hand cream set as
A Gift for my friend. The gift box was damaged with black marks all over it so I couldn’t gift it. I went on arran website but no where was it...
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Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review.
I can see a member of our social team has been able to reach out to you via Facebook to assist with your complaint. Please accept my apologies that it appeared your gifts were marked. I can confirm the stone effect (as shown in the images above) is an intentional part of the brand design on all of our gift sets, and has been printed in this way to reflect the natural beauty of our Island home. I will of course pass your feeback onto our design team.
Apologies for any inconvenience this may of caused.
ARRAN Sense of Scotland Team
Pirkimo data: 08/05/2020
0
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Trusted Customer
Patvirtinta „Feefo“
Cheshire
6 years ago
Ką Trusted Customer sakė apie ARRAN - Sense of Scotland:
Bought as a present. Your description looks amazing so I have copied it out for the recipient. Just wish you'd printed it on the actual bottle. Also, boxed would be nice for the price. I'm sure she...
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Atsiliepimai apie gaminius
Pirkimo data: 08/05/2020
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Patikimas klientas
Patvirtinta „Feefo“
6 years ago
Excellent quick service
Atsiliepimai apie gaminius
Pirkimo data: 08/05/2020
0
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Trusted Customer
Patvirtinta „Feefo“
6 years ago
Ką Trusted Customer sakė apie ARRAN - Sense of Scotland:
Easy to order, beautifully packaged and very quick deliver. Also, a lovely wee gift to make it all the nicer. Miss them from Silverburn, but this is an excellent delivery system, makes it not too...
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Atsiliepimai apie gaminius
Pirkimo data: 07/05/2020
0
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TC
Trusted Customer
Patvirtinta „Feefo“
6 years ago
Ką Trusted Customer sakė apie ARRAN - Sense of Scotland:
We teceived our order as expected. Everything was excellent
Pirkimo data: 07/05/2020
0
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Trusted Customer
Patvirtinta „Feefo“
6 years ago
Ką Trusted Customer sakė apie ARRAN - Sense of Scotland:
Sent theses as a gift during lockdown, sent an email and even got a response. I asked for them not to include the invoice but the birthday girl got the invoice! Not good!
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a reveiw.
Please accept our sincere apologies that the invoice was included with your gift, I will ensure your fedback is forwarded onto our customer services team. We are currently working to improve the packaging of our gifted items.
We do apologise for any inconvenience this has caused and appreciate your continued support of our business during this time.
ARRAN Sense of Scotland Team
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.