Excellent l l am not in the slightest technically minded so had telephoned to make my order, the young lady on the other end could not have been more polite and helpful. The jacket l had chosen for...
Amira Equi had great communication, the item I wanted wasn't available for a few weeks but they told me straight away and kept in touch. Item arrived as described :-)
Messaged on a Sunday to double check their website was correct and had the item I wanted. They responded the same day saying they are sure they do but would double check on Monday. They remembered to...
I am in the US and have never ordered from overseas before so I was a little nervous, but shipping was fast (about 2 weeks) and painless and my items arrived in good condition!
I have no idea where the order is or when I will recieve it. Its been well over a month since the order was placed and billed for.
Ib Ravn-Aagaard
Amira Equi Ltd
3 years ago
Hi, I apologise for the time it took to receive your order. Unfortunately, our postal service, Royal Mail were temporarily unable to ship overseas as they were experiencing a severe service disruption to international export services following a cyber incident. I am pleased to see your order has been delivered.
We now ship with DHL whenever possible. I sincerely apologise for the inconvenience caused. Kind Regards, Amira Equi
I would recommend Amira and would buy from them again. There was an issue with the made to order item’s delivery and Amira’s staff were all exceptional (and very patient) when dealing with my...
Shipping took over a month and they refused to cancel. And the stirrups were not the in stock
Ib Ravn-Aagaard
Amira Equi Ltd
3 years ago
Hi, I apologise for the time it took to receive your order. Unfortunately, our postal service, Royal Mail were temporarily unable to ship overseas as they were experiencing a severe service disruption to international export services following a cyber incident. I am pleased to see your order has been delivered.
We now ship with DHL whenever possible.
I sincerely apologise for the inconvenience caused. Kind Regards, Amira Equi
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