Alton Towers Holidays nebėra aktyvus „Feefo“ klientas
Rodomos visos 15,891 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Good customer service
Needed to postpone our trip. Left my details on site. Received email to confirm with timeline to respond. Next day received two calls (first one I missed) to rebook, the customer service agent was...
Skaityti daugiau
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Odd that you can't buy the park and hotel tickets together.
0
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Patikimas klientas
Patvirtinta „Feefo“
5 years ago
So helpful
We had to change our original booking because of Covid restrictions. I found the service very easy to use and the telephone representative extremely friendly and helpful.
0
Bendrinti
MH
Miss Hodges
Patvirtinta „Feefo“
5 years ago
Ką Miss Hodges sakė apie Alton Towers Holidays:
Lack of communication and listening to my needs
I had a series of 6 seperate phone calls regarding the rebooking of my break. The person I was speaking to wasn’t listening to what I wanted/ needed from my short break and this was the reasoning for...
Skaityti daugiau
0
Bendrinti
MW
Ms Walford
Patvirtinta „Feefo“
5 years ago
Ką Ms Walford sakė apie Alton Towers Holidays:
Excellent service
0
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Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Operator very helpful
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Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Slow and inefficient
I was sent a link to book through. I completed the form and sent it off. 48 hours later I’ve still heard nothing. We wanted to come on a set date to a certain room. We reached the point we were so...
Skaityti daugiau
0
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MG
Mr Goble
Patvirtinta „Feefo“
5 years ago
Ką Mr Goble sakė apie Alton Towers Holidays:
Fantastic hotel booking staff
The hotel booking team at Alton towers are fantastic. I had to rebook after the latest lock down was extended. They did this with a smile and a laugh. Present and friendly to talk with.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
5 years ago
Choose hotel first
All people to choose their hostel/bedroom and then show availability for that room. I don't want to have to put in every single date to fine the hotel I want.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
