Alton Towers Holidays nebėra aktyvus „Feefo“ klientas
Rodomos visos 15,891 apžvalgos (-ų)
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Fantastic service but disappointed with the price difference
Coming to stay in July. Overall the whole booking process was excellent. Fast and efficient. Only thing I am disappointed with which I phoned to query was the fact that bringing two 3 1/2 year olds...
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TC
Trusted Customer
Patvirtinta „Feefo“
sheffield
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
very good trip with my kids
recommend everyone
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Patikimas klientas
Patvirtinta „Feefo“
10 years ago
vver
Had a brill stay lovely helpfull staff lovely place. Will be back.
0
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TC
Trusted Customer
Patvirtinta „Feefo“
RG14 5LA
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Worst Booking experience ever!
With offers not making sense, links pointing to missing pages and having to re-enter dates etc to test eligibility for new offers it was a complete nightmare.
It made it worse that we were against...
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Customer Care
Alton Towers Holidays
10 years ago
Hey there,
thanks for going out of your way to provide us with a little feedback regarding your booking experience.
I am sorry to read that our website fell below your expectations. I can completely understand that at some points during the year, whats on offer can be confusing due to the amount of special events and other activities going on at the Alton Towers Resort.
I will of course make our web team aware of your dissatisfaction in order to re asses and improve to meet our guests needs.
I do hope that despite this you and your family have a brilliant time at Alton Towers.
Warmest Regards,
Ben
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TC
Trusted Customer
Patvirtinta „Feefo“
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Great customer service
Easy to use website and the customer service team called back to give me a better deal.
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TC
Trusted Customer
Patvirtinta „Feefo“
Derby
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Alton Towers online booking
I booked online, however I thought the website wasn't as user friendly as the previous one a couple of years ago. After a few attempts I was able to secure my booking. I certainly think there are...
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Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Fantastic family trip
Online was really easy and the staff meeting and greeting and checking in on the day were amazingly helpful
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Trusted Customer
Patvirtinta „Feefo“
Manchester
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Difficult to browse!
Really hard to browse, I knew what I was looking for and even then hard to bring up on my mobile device.
Customer Care
Alton Towers Holidays
10 years ago
Good afternoon,
thanks for taking the time to rate your experience.
We do run quite extensive testing on all our booking platforms to ensure we are providing the best possible service to all our guests, this does include all desktop & mobile platforms.
I will of course let our web team know that you found it difficult to navigate as our website is always evolving to fit our customers needs.
Aside from this I do hope that you and your family have a fantastic trip to the Alton Towers resort.
Warm Regards,
Ben
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Eastbourne
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Hotel booking for enchanted village
Informative and very professional. Called me back when my mobile was out of service.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
