Alton Towers Holidays nebėra aktyvus „Feefo“ klientas
Rodomos visos 15,891 apžvalgos (-ų)
TC
Trusted Customer
Patvirtinta „Feefo“
Kilmarnock, Scotland
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Excellent Site
All relevant information available, very easy to use. Booking completed very quickly and process straight forward. Definitely would use site again.
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thanks for your feedback, we take our customers thoughts on board to help with progression in the future!
I am glad to hear you found the booking process easy and managed to get something booked in.
We hope you and your family had a lovely time when you went.
Thanks,
Jamie
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Inconsistent behaviour selecting dates.
Changing dates to check availability and prices is difficult and inconsistent. I'd do it and it'd often either say there was no availability on those dates - yet if I went back and selected those...
Skaityti daugiau
Customer Care
Alton Towers Holidays
10 years ago
Hello,
thanks for taking the time to tell us your feedback!
We value our customers feed back very much and take every comment on board to help towards our progression in the future.
I am sorry to see you were experiencing problems online, this is certainly not what we would like our customers to experience. We work very closely with our dev team who look into things like this, so I have passed this on to them to have a look into see what this was happening as it wasn't supposed to be.
We work on a live booking system so our pricing and availability changes on the popularity of the bookings. So I am sorry if the price did go up whilst you were booking.
I hope you and your family had a lovely time when you visited.
Best wishes,
Jamie
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
excellent spot o
First class very friendly no complaints
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Caerleon South Wales
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Speedy and easy to use
Much easier to use than I anticipated. Straight forward no nonsense process that made booking exactly what we needed easy.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
simple and esay to use
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Bristol
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Got there eventually
Tried online, would accept the booking so called and made the exact same booking with no problems.
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Putney
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Good value and was very helful answering questions and giving very good information.
Very helpful and professional.
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Yorkshire
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Unable to pay online, kept erroring so had to ring instead and then charged per minute for the long call.
Customer Care
Alton Towers Holidays
10 years ago
Hey there,
thanks for taking the time to let us know your feedback!
I am sorry to hear you were experiencing problems online whilst trying to make a booking, this is certainly not the experience we would like our customers to have. We work very closely with our dev team to make sure that our system flows well and that our customers do not have any troubles whilst trying to make a booking. So I have informed them of this.
However I am glad to hear you managed to get something booked in and that you had an enjoyable stay.
Kind regards,
Jamie
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
bring back the old site
took me a while to get used to the new service preferred the old one to behinest
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
had a lovely stay but staff confused
booked onine and on phone very good service but expensive to call
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
