Alton Towers Holidays nebėra aktyvus „Feefo“ klientas
Rodomos visos 15,891 apžvalgos (-ų)
TC
Trusted Customer
Patvirtinta „Feefo“
Glos
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Simple Booking
Straight forward, easy and quick
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
nightmare! !
It took me 5 days to make the booking as the system wouldn't allow various things to be done. I must have spent over £10 on phone calls. Technical team were supposed to sort it but took 5 days before...
Skaityti daugiau
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
Thanks for getting in touch with us and rating our service.
I am very sorry to see you felt the need to rate us a double negative due to your booking experience. It certainly ins't common practise for it to be this difficult in booking up. Your booking experience is a time we would prefer you to enjoy with as little fuss as possible and get you exited for your upcoming visit.
There could be a number of reasons for this to happen but I will of course inform our web team to investigate and fix any issues as soon as possible.
We are very sorry for any inconvenience this has caused you and hope you and your family enjoy your time at the Alton Towers Resort.
Warm Regards,
Ben
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Great website great normal booking service terrible spa booking as days later still not sorted my spa booking
However booking service for the spa is terrible no one answers held in queue on hold for ages then give up
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
South Wales
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Excellent service
Easy to use website. Clear to navigate.
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Gloucestershire
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Great service
Very helpful and friendly. Excellent customer service.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Great service, the operator was very helpful.
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Midlands
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Booking Alton towers weekend
The lady I spoke to on the telephone was very happy and friendly and extremely helpful
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Liverpool
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Phone call rip off
Internet booking was good but did try ringing first. Rang 3 times could not get through & they charged me just under £10 each time but never knew til bill arrived!!!
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
10 years ago
Booking site was easy to follow and straight forward. Lots of information and help if needed.
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
10 years ago
Ką Trusted Customer sakė apie Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
