The delivery was left outside the building without a phonecall, text anything. we found out it was out on the pavement by a neighbour.
Alliance Online
Alliance
11 years ago
Please accept my apologies for the delivery error. The goods were left in the doorway of your premisis and must have been moved after this. I have spoken to the driver who made the delivery, and I would like to assure you that this will not happen again.
Our delivery policy is to deliver goods and obtain a signature from the customer. Should the customer be out, then goods are returned to the nearest depot, whereby we contact you to arrange an alternative delivery date and time.
As a gesture of goodwill I have sent you a 25% discount voucher to use off your next order.
I hope this makes up for any disappointment and encourages you to continue shopping with us in the future.
Kind Regards,
Mike Hardman
Manager, Alliance Online
Alliance Online
Alliance
11 years ago
Please accept my apologies for the delivery error. The goods were left in the doorway of your premisis and must have been moved after this.
I have spoken to the driver in who made the delivery, and would like you to be assured that this will not occur again.
Our delivery policy is to deliver goods and obtain a signature from the customer. Should the customer be out, then goods are returned to the nearest depot, whereby we contact you to arrange an alternative delivery date and time.
As gesture of goodwill I have sent you a 25% discount voucher to use off your next order.
I hope this makes up for any disappointment and encourages you to continue shopping with us in the future.
Kind Regards,
Mike Hardman
Manager, Alliance Online
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Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.