Took my money for a bed only for me to chase a week later to find the item was no longer in stock. No notification that I wasn’t going to receive my item. Terrible customer service
Ali
All Pet Solutions
7 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
APS Team
Atsiliepimai apie gaminius
Ali
All Pet Solutions
7 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
Everything was quick and easy, fast delivery, and items just as expected! And a bonus Reggie loves them.
Atsiliepimai apie gaminius
Pirkimo data: 08/02/2019
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
Middlesbrough
7 years ago
Ką Trusted Customer sakė apie All Pet Solutions:
Delivery was prompt and the quality of the goods purchased was good. However they got my order wrong twice. First order was for 2 large and 1 medium dog collars, I received 1 large and 2 medium...
Skaityti daugiau
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
Atsiliepimai apie gaminius
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
All information given in relation to size and colour was very precise. This pet carrier was exactly as described. Very pleased with this item. I would certainly purchase again using this
Web site.
The best harnesses I have got for both my dogs! So cheap for such good quality! Really really pleased with these and hope to be purchasing again in the future! Extremely happy.
No communication for order delivery.no contact number to call.they dont reply to my email for my enquiry.its very poor.they got my money but my order dont arrived .terrible service
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with your order, I can see that you have been in touch and a refund has been processed for you. if you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
Atsiliepimai apie gaminius
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with your order, I can see that you have been in touch and a refund has been processed for you. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
Pirkimo data: 18/03/2019
0
Bendrinti
TC
Trusted Customer
Patvirtinta „Feefo“
7 years ago
Ką Trusted Customer sakė apie All Pet Solutions:
Great product, great delivery. Will definitely order from them again
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.