order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
Skaityti daugiau
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Atsiliepimai apie gaminius
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.