I didn't purchase a policy from Hiscox because when compared to similar quotes your excess was…
I didn't purchase a policy from Hiscox because when compared to similar quotes your excess was 100% bigger and your premium was over 200% higher.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
The process of obtaining a quote was very simple: not an excessive number of questions.
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
Hiscox was about £300 more expensive than other insurance for the same period
with the same…
Hiscox was about £300 more expensive than other insurance for the same period
with the same cover which I checked .
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
More than 30% more expensive than the competition
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
Not competative on price
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
Phone operator required information that I did not have and had to phone previous insurer.…
Phone operator required information that I did not have and had to phone previous insurer. Given that all details are shared by insurers, the operator would have had access to the information anyway!...
Skaityti daugiau
Hiscox Insurance
Hiscox Insurance
14 years ago
I am sorry that your experience with our call centre fell short of our own expectations of service excellence. We work to ensure that we complete quotations with the minimum of time and fuss, and I can only apologise for disappointing you.
I have passed your comments to our Operations team, and we will review our process to ensure that we minimise such inconvenience in the future.
Annabel Venner
Marketing Director
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Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
Very efficient and straight forward.
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
good
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
great cover simple process
0
Bendrinti
Patikimas klientas
Patvirtinta „Feefo“
14 years ago
It would have been better if I could have done my home and holiday home…
It would have been better if I could have done my home and holiday home in one sweep and not in 2 different ways i.e 1 electronically and 1 on the phone
Hiscox Insurance
Hiscox Insurance
14 years ago
Thank you for your feedback regarding our Home insurance and Holiday home insurance online.
We take customer feedback into account when planning our products and services, and your feedback will be fed into this process.
Annabel Venner
Marketing Director
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Mūsų nepriklausomuose apdovanojimuose pripažįstami geriausi klientų aptarnavimo prekių ženklai. Nugalėtojai išrenkami pagal klientų gautus atsiliepimus.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.