David was very helpful throughout the process of our finance. Fast and efficient service! Thank you.
0
Bendrinti
TC
Trusted Customer
Queensland
10 years ago
Ką Trusted Customer sakė apie Ausloans Finance:
Excellent and extremely helpful in every way
Excellent...just excellent
0
Bendrinti
Patikimas klientas
10 years ago
Very average
Wasn't the best experience I've had. Started out efficient but then trailed off.
Probably would'nt use again.
Paul
Ausloans Finance
10 years ago
Hi, Jill. Thank you very much for your feedback. I'm sorry that you are not happy with our service even when it started efficiently.
I've investigated into your case and found that you've been approved quickly but waited for settlement a bit too long. Unfortunately, we have to have the full set of documents from every party to settle the deal and in this particular case, there was a delay of the invoice from Supplier.
We've modified our internal procedures for all future transactions to make sure that:
1. We push any third party in the deal to submit necessary documents within two business days.
2. We update the customer on the current status of the process regularly.
I hope when you need finance again, and if you decide to use 1800Approved, you will see that process is more efficient now.
Thank you very much for the feedback and opportunity to improve our service.
Regards.
Paul.
0
Bendrinti
TC
Trusted Customer
Australia
10 years ago
Ką Trusted Customer sakė apie Ausloans Finance:
Loan
They went above and beonnd to secure my loan extremely helpful
0
Bendrinti
Patikimas klientas
10 years ago
Misleading broker
I do not particularly like being sold gap insurance under the premise that it is a requirement to secure the finance to then cancel the insurance when I confirm this is false at a cost!
Paul
Ausloans Finance
10 years ago
Dear, Kylla. Thank you very much for the feedback.
On behalf of Mark and 1800Approved I apologize for any misunderstanding there may have been. We are sharing the mandatory disclosure statement any time you step into the deal, but we definitely should explain it more clearly so that you have no questions left.
I've requested our brokers to take care that everything explained to the customers correctly.
Thank you very much for your feedback and for the opportunity to improve service for our customers.
Regards. Paul.
0
Bendrinti
TC
Trusted Customer
Mount barker Adelaide hills
10 years ago
Ką Trusted Customer sakė apie Ausloans Finance:
Excellent to deal with
Everything went smoothly sailing with quick response and an excellent consultant. Thank you
0
Bendrinti
TC
Trusted Customer
Rocky
10 years ago
Ką Trusted Customer sakė apie Ausloans Finance:
Excellent
John was marvelous. Cant fault his service. And even the after service has been top notch a++
0
Bendrinti
TC
Trusted Customer
Gold Coast
10 years ago
Ką Trusted Customer sakė apie Ausloans Finance:
good quick turnaround
Very happy with the service from Geoff borgas
0
Bendrinti
TC
Trusted Customer
Gold coast
10 years ago
Ką Trusted Customer sakė apie Ausloans Finance:
Fast hassle free
0
Bendrinti
Patikimas klientas
10 years ago
Ryan was a great help and great to do business with.
Su mumis bendradarbiaujančių įmonių vardu nepriklausomai renkame atsiliepimus. Mūsų platforma bendrauja tik su patikrintais pirkėjais, todėl galite būti tikri, kad skaitote tikrų klientų atsiliepimus.
„Feefo“ apžvalgą gali palikti tik pirkimą patvirtinantį dokumentą turintys klientai. Tą užtikriname su pirkėjais susisiekdami iškart po sandorio.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
Patikriname, ar atsiliepimai yra gauti iš tikrų klientų, juos susiedami su pardavimu ar sandoriu. Žmonės kviečiami palikti atsiliepimą tik po to, kai įsigyja iš įmonės.
