Youth & Earth 리뷰

Hi Carol, Thank you for your honest feedback and we are sorry to hear NMN did not deliver the results you were hoping for - that is genuinely disappointing to hear and we want to address it properly. NMN works at a cellular and mitochondrial level rather than delivering an immediate or obvious energy boost like caffeine would, and the benefits - improved energy, mental clarity, sleep quality and overall vitality - tend to build gradually over consistent daily use, typically becoming more noticeable between 6 and 12 weeks. We would be interested to know a little more about your experience - how long you were taking it, the dose, the time of day, are you taking any other supplements or medication - as these factors can make a significant difference to how well it works for any individual. We also noticed you have not reached out to our customer support team directly, and we genuinely wish you had as we would have loved the opportunity to help you get the most from it. Please do get in touch with us at support@youthandearth.com and we will be happy to look into this with you - whether that is dosage guidance, timing advice or exploring whether a different format might suit you better. We stand behind our products and want to make sure every customer has the best possible experience. Best wishes, Youth & Earth Team

We're sorry to hear the powder wasn't for you, but thank you for the honest feedback! NMN powder does have a naturally bitter taste, and we know it's not everyone's favourite. The good news is we have a 60-day money-back guarantee, so please get in touch at support@youthandearth.com and we'll get a refund sorted for you. However, if you'd like to continue with NMN, we recommend the capsules version - they are the exact same formula with no taste, might be worth a try! Best wishes, Youth & Earth

Lucy, we're really sorry for the confusion and for not being clearer in our original response to you. We can see you contacted us to cancel your subscription and we should have confirmed more explicitly that it had been cancelled and that you wouldn't be charged again. Our team will be back in touch and will process a refund for your original order under our 60-day money-back guarantee. You absolutely should not be left with a product you didn't want, and we're sorry it took this long to get there. We hope this helps to make it right. Best wishes, Youth & Earth Team