Yawn - luxury nightwear, 100% cotton and hand-illustrated prints.
서비스
4.9
/5
상품
4.9
/5
5
4
3
2
1
139
5
3
1
2
150
지난 1년 간 점
모두 2,097개의 리뷰 보기
SD
Sarah Duncan
Feefo 인증됨
3 years ago
Yawn에 대한 Sarah Duncan의 의견:
Can get it a higher rating as parcel hasn’t arrived yet!
Saoirse Genoni
Yawn
3 years ago
Hi Sarah,
We're really sorry about the delivery delay. But we're glad that you have now been united with your nightwear and we hope you love it!
All the very best,
Yawn x
Love the nightdress but the delivery company delivered it to a random house on Kingfield Rd because the parcel had no house number. I had to call at 40 different houses to identify by photo which...
자세히 읽기
Saoirse Genoni
Yawn
3 years ago
Hi Kate,
Thank you for your feedback. I've spoken to you now personally in order to unpack this problem as it has never happened before. We realised that incomplete shipping information triggered the issue, but we're so sorry about the difficulty you had to go through to retrieve your lovely PJs! Next time, please do just let us (the customer services team) know about this issue and we can figure out the problem for you - and can save you a lot of effort by tracking the order ourselves or by sending a replacement order!
We're super glad you love the nightdress and we really appreciated hearing your experience and feedback in our correspondence, and are taking it into account moving forward, to make sure this does not happen again :) All the very best,
Saoirse
Customer Service at Yawn
KR
Kate Rutter
3 years ago
Thanks for your care in dealing with this.
제품 리뷰
Saoirse Genoni
Yawn
3 years ago
Once again, we're really sorry about the delivery issue in this case. We wish we knew about this issue before you went to all that effort, so we could have helped you out and resolved it for you.
Ultimately, we're really glad you loved the nightdress when it did make its way to you!
From Saoirse
Customer Service at Yawn
Having bought a nightdress last summer and been delighted with it, I’ve bought two more this summer and am equally pleased. The fact that the lovely fabrics are organic is such a plus, and the...
Quiet nights and lazy mornings deserve perfect nightwear. In an increasingly busy world, Yawn make special, warm-hearted nightwear devoted to relaxation. Unique, hand-drawn prints on super-soft, luxury fabrics, all designed by our team in London.
Quiet nights and lazy mornings deserve perfect nightwear. In an increasingly busy world, Yawn make special, warm-hearted nightwear devoted to relaxation. Unique, hand-drawn prints on super-soft, luxury fabrics, all designed by our team in London.
