Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Xcite Car Leasing 리뷰

모두 407개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

1 year ago

Efficient and Personal

The service was efficient and personal, finding a car that suited our needs and budget. Just what I needed.

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for taking the time to leave us a fab review! It's great to hear that the team was able to find your ideal new car 😊

David Crofts

Feefo 인증됨

Nailsea

1 year ago

Xcite Car Leasing에 대한 David Crofts의 의견:

Patience is a virtue

Still to take delivery but Nick has been very patient with one unfamiliar with modern means of doing business.

Abby

Xcite Car Leasing

1 year ago

Hello David, Thanks for taking the time to leave us a review! It's great to hear how helpful Nick has been in taking you through the process for leasing your new car. I know the team will be working hard to ensure delivery is prompt and goes smoothly for you as well 😊

Jeremy Henderson

Feefo 인증됨

salisbury

1 year ago

Richard

Feefo 인증됨

Selby

1 year ago

Xcite Car Leasing에 대한 Richard의 의견:

I dealt with Nick, and he made the whole process very easy, always promp with his replies to my questions and most importantly he got me a great deal. This is my second lease with Xcite and Hopefully...

자세히 읽기

Abby

Xcite Car Leasing

1 year ago

Hello Richard, Thanks for taking the time to leave us a fantastic review! It's great to hear from a returning customer and that you had such a great experience arranging your new lease with Nick 😊

Alan

Feefo 인증됨

Newcastle

1 year ago

Xcite Car Leasing에 대한 Alan의 의견:

Sharon has been excellent to deal with throughout my order. She has been very clear, efficient and managed to get me the exact car I wanted at a really competitive price.

Abby

Xcite Car Leasing

1 year ago

Hello Alan, Thanks for taking the time to leave us a review! It's great to hear how helpful Sharon was in arranging your new lease 😊

신뢰할 수 있는 고객

Feefo 인증됨

1 year ago

All ok

The initial sales guy was great and very helpful. The support team are pleasant but feels like there’s a lot of delays and unnecessary chasing for info I’ve already sent over.

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for taking the time to leave us honest feedback. I'm sorry to hear that getting the finance documents sorted was complicated for you. Some of our funders are particular about what proofs of ID and address as well as the format of them that they can accept, and I think this was the issue with your case. Looking into it this seems to have now been resolved and I know the team will be working hard to ensure the rest of your leasing journey runs smoothly

신뢰할 수 있는 고객

1 year ago

Thanks for your reply Abby. I felt mean writing that initially as the support team are very pleasant. I just felt that I’ve been contacted a few times about the same thing. I’ve upped my stars to 4! Hopefully I will get the car soon 🤞☺️ Many thanks

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for coming back to me and for updating the review! I know it can be annoying when we ask for the same thing repeatedly and it doesn't help when we have automated chasers as well so completely understand the frustration! The team will be in touch soon to update you on your car and hopefully get delivery 😊

신뢰할 수 있는 고객

Feefo 인증됨

1 year ago

Good Experience

Dealt with by Terry Ayers and have to say a very good experience, friendly and efficient, very easy process and quick to get back to me on all occasions, hope the rest of the process goes as smoothly.

Abby

Xcite Car Leasing

1 year ago

Hello, Thanks for taking the time to leave us a review! We're really pleased to hear how helpful Terry has been and I know the rest of our team will ensure the rest of the leasing process runs smoothly for you 😊

신뢰할 수 있는 고객

Feefo 인증됨

1 year ago

Very quick and efficient! Ashley was very helpful. Some great deals on their site too.

Martin Champion

Feefo 인증됨

Padstow

1 year ago

Xcite Car Leasing에 대한 Martin Champion의 의견:

Professional and knowledgeable

Abby

Xcite Car Leasing

1 year ago

Hello Martin, Thanks for taking the time to leave us a review! We're really happy you chose Xcite Car Leasing for your new car 😊

Andrew Basham

Feefo 인증됨

College Town

1 year ago

Xcite Car Leasing에 대한 Andrew Basham의 의견:

A joy to be associated with, I'm 'Xcite'd' for the next 2 years with you.

From the get-go, everyone I've had contact with has been ultra helpful; no question posed was left unanswered, and no call or email was ignored. The company I left after 25 years of leasing through...

자세히 읽기

Abby

Xcite Car Leasing

1 year ago

Hello Andrew, Thanks for taking the time to leave us an Xcellent review! It's great to hear how helpful the team have been and I know our Support Team will be just as helpful in arranging delivery 🙂

Andrew Basham

1 year ago

I don't doubt it Abby.

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

Feefo 리뷰를 신뢰하는 이유는 무엇인가요?

Feefo에 대해 자세히 알아보기