Good morning Mr Burns,
Thankyou for providing feedback, we really do appreciate it.
I am sorry to hear that you are unhappy with the service you have received.
I can see that your policy was purchased online, with no assistance from us, therefore any errors would be down to the person who purchased the policy,
The additional premium is the insurer charge to amend the cover levels that had been incorrectly selected online, and our reduced administration fee.
If we can help you any further feel free to visit us at https://www.constructaquote.com/ or call us on 08081 68 68 68.
Thank you,
Constructaquote.com