Great size room. Great facilities. Shower head had a fair bit of calcium build up…
Great size room. Great facilities. Shower head had a fair bit of calcium build up & it takes a week to get the bond back that you put down, but other than that, lovely stay.
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11 years ago
Looks just like booking.com. And they were 3rd resort. No, Sorry, I think they've bought…
Looks just like booking.com. And they were 3rd resort. No, Sorry, I think they've bought you out. Especially now I see City Beach Motel on Wollongong. It used to be so easy, not now
Wotif Australia
Wotif
11 years ago
Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.
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11 years ago
Don't use this service very often,but when we do it is all good.
Don't use this service very often,but when we do it is all good.
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11 years ago
There was a mistake made during the web booking. I tried to book for two nights and was charged for one on the wrong date I rang to change the booking and was charged for the second booking of two nights and the original booking for one night. The first booking was not credited and I stayed for two nights and charged for three. Apparently there is no refund on bookings even though I did stay for the nights I booked. NOT HAPPY
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We're sorry to hear about the experience you had booking online and understand how frustrating it can be when something goes wrong with a booking. If you need further support with your booking, please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.
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11 years ago
Wotif enabled me to get a reasonably priced room in Launceston when there were high…
Wotif enabled me to get a reasonably priced room in Launceston when there were high levels of occupancy due to motor racing at Symmons Plains racetrack on the Saturday. As I had a Science Teachers'...
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11 years ago
Have used Wotif many times with no problems.
On this occasion we made the booking but…
Have used Wotif many times with no problems.
On this occasion we made the booking but found out later that the key had to be picked up from another suburb for the accommodation as there was no...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We're really sorry to hear that the accommodation didn't live up to your expectations. To escalate the issues you faced, please get in touch with us via https://www.wotif.com/service/ and our customer support team will investigate further.
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11 years ago
I booked my flights and hotel but have heard nothing from Wotif. I have not received…
I booked my flights and hotel but have heard nothing from Wotif. I have not received any notification that my bookings were received. I was intending to follow up today as I am concerned at teh lack...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We recommend you check the junk or spam folder in your inbox, as some internet service providers filter junk mail differently. If you still can’t find your itinerary, simply visit the link below with your itinerary number and email address to find your itinerary online:
https://www.wotif.com/user/finditin
If your booking isn't confirmed, please contact us at https://www.wotif.com/service/ and we'd be happy to investigate.
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11 years ago
Excellent quick response to my concerns. thanks very much for great service.
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11 years ago
great
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11 years ago
really bad. when i accidentally made a mistake with a booking. your attitude was "bad…
really bad. when i accidentally made a mistake with a booking. your attitude was "bad luck, you made the mistake"
i rang overseas myself & have had more satisfaction
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We understand how frustrating it can be when something goes wrong with a booking. If you need further support with your booking, please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.
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11 years ago
On the old system a collection of motels came up to give a good choice…
On the old system a collection of motels came up to give a good choice - I found it hard to find what I needed
Wotif Australia
Wotif
11 years ago
Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
